Caliber - Riverview

4.8 (2,517reviews)
97%
6405 US Hwy 301,  Riverview,  FL  33578
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In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,517)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that vehicles were returned looking brand new or better than expected. The repair work frequently exceeded expectations, with excellent paint matching and attention to detail. Communication was a standout strength, as customers greatly appreciated proactive text and call updates throughout the repair process, eliminating the need to follow up. Many vehicles were completed ahead of the promised date, reflecting strong timeliness. A few customers noted areas for improvement, including occasional missed repair details, interior cleanliness upon return, and instances where communication became inconsistent mid-process. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... which made everything stress-free on my end. The quality of the repair work exceeded my expectations—my vehicle looks great and was clearly handled with ..." Read more
"... that they were able to fix by adjusting the door. The Cailber Collision team went above and beyond. Great service!" Read more
"Caliber went above and beyond in repairing my car. The bumper and headlight were reattached matching ..." Read more
"... Looks Beautiful! Amazing job everyone! So impressed!! Definitely exceeded my expectations! Thank you all very much!" Read more
"You guys did a fantastic job making my suv whole after a hit and run accident. Thank you 😊"
"... to find out anything. I really appreciate that the car also was done way before the original quoted date, which was also great." Read more
"My Equinox was fixed 5 days before the estimated time. The whole process was done professionally... Enjoyed ..." Read more
"The team was very professional and made the repairs earlier than the expected timeline. I would definitely recommend this group."
"Even earlier by 5 days."
"Tardaron mucho para su reparación"
"The service plan was clear and accurate. I love the communication during the entire process. The text message updates kept me completely up-to-date ..." Read more
"Caliber collision could teach a class on customer communication! Excellent customer service"
"Great service, and great communication on how my vehicle was progressing during the repair."
"Communication was good until it wasnt."
"The communication updates were inadequate and lacked specificity most times."

Likely to Recommend

Recommend this place to everyone great job

Repair Quality

Great job they did in my truck fast work. Also, I recommend them to anybody.

Customer Service

Very friendly people understanding and communicated daily weekly on the performance of the truck

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was great, everyone was friendly and informative. Alonso did a great job keeping me updated on my vehicle's progress, he also went above and beyond to retrieve an item from my car I needed for work. 20 out of 10 recommend this shop in Riverview...A+

My Experience

Great communication. Great work very happy with repairs

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone that helped me at this location was incredibly professional and gave me a sense that I was going to receive amazing service, which I did. I will definitely choose this Caliber if I am to get into (let’s hope not!) another accident.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were fantastic! I am on a wheelchair with a fully adapted vehicle and when I expressed my concerns having to drive a rental and how hard that would be on me long term they pushed the repair along and had it done extremely quickly!!! For that I'm very thankful. Also communication was excellent back and forth keeping me informed!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Not only was my vehicle restored to brand new condition but it was completed as promised and the staff was super nice!!! I would highly recommend Caliber Collision to anyone and will continue to use them for future repairs if need be . Thank you Jaylen for everything super guy an asset to the company!

My Experience

My Experience

I appreciated the periodical updates. I’m satisfied with the work that was done in a timely and professional manner.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and great turn around moved very quickly.

My Experience

Caliber went above and beyond in repairing my car. The bumper and headlight were reattached matching the color perfectly. In addition, on the side of the car, the door was lightly scratched from bicycles in the garage, which was not part of the accident. They detailed this area making my car appear almost brand new. In addition, I appreciate all the texts that I received, which kept me informed every step of the way. All staff were very friendly and informative. I will absolutely recommend Caliber to my friends.

Likely to Recommend

I already started spreading the news that Caliber is the place to go for any car body repair.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast, friendly service from everyone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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