Courtesy Collision Center Brandon

4.7 (1,714reviews)
97%
305 Crater Lane,  Tampa,  FL  33619

In operation 36 years, 8 years at this location.

We are a Multi-Line Certified Collision Center. We employ only the highest trained certified technicians to ensure your vehicle is repaired to pre-accident condition. We offer a lifetime warranty on all collision repairs. Our certifications include the following: Toyota, Lexus, Honda, Acura, Hyundai, Kia, Chrysler, Dodge, Jeep, Nissan and Infiniti.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,714)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlighted how their vehicles were returned looking brand new, with repairs completed on time or even ahead of schedule. The team received strong recognition for proactively sending updates via texts and calls, keeping customers informed at every step. Several customers noted the smooth, stress-free experience from check-in to pick-up, appreciating the helpfulness and accommodating nature of the staff. A few customers noted areas for improvement based on their experiences, including occasional delays in receiving parts, inconsistent follow-up communication toward the end of the repair process, cleanliness of returned vehicles, and isolated quality concerns such as mismatched paint or incomplete repairs. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
Select to learn more
"... Collision is an excellent company to work with. The staff is helpful knowledgeable and willing to treat customers professionally. We were extremely satisfied with their service. ..." Read more
"The customer service and work quality were both excellent!"
"They were very easy to work with and did an excellent job on fixing our car"
"... absolutely filthy, had to pay to detail it after. The paint was a rushed job not even completed. We have several photos of the how poorly this job ..." Read more
"They would send txt at every step of the process of the car being fixed"
"Great, however we were told they would be sending status update but failed to do so."
"... appreciate the staff for their friendly service and keeping me informed every step of the way." Read more
"... Owners Insurance, the whole process went smoothly. Never had to pick up the phone to see what was happening. I was kept informed of what was happening. It was ..." Read more

My Experience

All repairs were above and beyond my expectations. Communication about the progress of repairs and expectations of completion were above par.

My Experience

Like new vehicle

Likely to Recommend

Repair Quality

Everyone was very cordial and professional

Customer Service

Returned Clean

My Experience

Cecily was amazing through the whole process. All the repairs look great. They took their time and made sure everything was correct and that the car was safe.

My Experience

I was helped from beginning to the end of my experience with kindness very professional work ethics, they kept me up-to-date as to where my car status was. They went beyond their service required.

My Experience

Scheduled the appointment smoothly and easy came in and took no more then an hour

My Experience

Cecile Rodriguez was very helpful and courteous. She made sure my car problems were taken care properly.

My Experience

Larena was great! She handled everything for me and all I had to do was drop it off and pick it up. She even brought my rental back! Thanks a bunch!

My Experience

My van isn't cranking up now!!!

My Experience

My Experience

Everything done in a timely manner. Communication was on point. Total information on the Repair was explained in detail.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Victor was very professional and friendly. His customer service skills were excellent. The receptionist was also very helpful and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Rennie always answer the phone had answer and was on top of the job

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the quality , the reliability and the friendliness of the staff ! The work was done quickly and courtesy collision has a returning customer out of me

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Vehicle alignment is off and it pulls to the right now.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Beautiful Job!!!

Repair Quality

Beautiful Paint and Front-End Repair just completed. Very consistent communications both verbally and electronically. Insurance is always slow so be realistic with your repair timeline...and then double it for today's world. The car is now perfect, and we are very happy long-time customers of Courtesy Toyota Brandon.

Customer Service

Larena you are an angel!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean