Caliber - Riverview
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Paint job was very good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job and was professional and friendly. I feel like you all went above and beyond to get the car done as fast as you could.
Repair Quality - 5.0/5.0 -
Faster than originally quoted. Repair looks good.
Customer Service - 4.5/5.0 -
Preemptive communication could have been a little better but overall very satisfied.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The after market part is not a perfect fit. They forgot to replace the emblem and I will have to go back.
Customer Service - 4.0/5.0 -
They kept me informed throughout the process and the were easy to reach if I had questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wish to work could be quicker, but I understand very good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alonzo was in constant communication with me. Almost daily basis which was nice. Truck was ready before expected date which was even better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alonzo is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very satisfied with my repair and the amazing daily updates. Will use again and refer to family and friends. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very quick service and good job blending in the paint for my minor body damage. I own EcoSmart Pest Solutions and have used caliber Collision for about 6 years on all of our vehicles I normally don't like using corporate companies but I have not been steered wrong since I've used Caliber Collision been satisfied with their prompt service.
My Experience - 0.0/5.0 -
My minor cosmetic repair was in the shop for 5 days. When repairs were completed I felt as if my vehicle was being held hostage per Jaylen until “we can get proof of payment from the insurance company”. I had to make the necessary phone calls to Silver Rock in order to get my vehicle on day 5 as I was told by Jaylen at 3:49 PM on Friday “ Hey I’m still waiting on proof of payment so that I’m able to release the vehicle. It’s coming close to the end of the day. It’s looking like Monday”. That was unacceptable when all it took was a phone call.
Likely to Recommend - 2.5/5.0 -
The level of work 10/10 Communication from the advisor 0/10
Repair Quality - 3.5/5.0 -
Took my car in the week prior for an estimate (minor cosmetic repair). Was told to bring back on Monday @ 8:45 AM and apparently the work wasn’t started until that Tuesday. Friday afternoon I get a text that Silver Rock has not approved the updated charges so it would be Monday before I could pick up my vehicle. It took for me to reach out to Silver Rock to handle what my advisor should have been doing in order to receive my vehicle back on day 5.
Customer Service - 0.5/5.0 -
I had to initiate phone calls to the insurance company to get an approval on charges that exceeded the estimate and electronic payment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thank everyone for a wonderful experience. From start to finish everyone was friendly and respectful. My car Looks Beautiful! Amazing job everyone! So impressed!! Definitely exceeded my expectations! Thank you all very much!
My Experience - 5.0/5.0 -
Great communication and customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, and great communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole experiance was great! I was kept up to date with the progress and issues encountered. They also did a GREAT job repairing my car.