Caliber - Riverview
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Harry communicated well, keeping us informed of the repair status going above and beyond.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They didn’t seem to order the parts in advance of the appointment which prolonged the repair time. But the work seems to be HIGH quality.
My Experience - 5.0/5.0 -
Completed in a timely fashion and when originally projected, updates during the process, quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacob and the team were amazing! Very happy with my service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jacob was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the service, time needed for repairs and customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely great service, and Jacob was awesome and provided outstanding service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The shop did not inspect my roof/ ceiling throughly. They were supposed to be looking at a warranty repair, for work that was not completed properly in the past by Caliber Collision. The shop ended up charging me almost $200 for a repair that didn’t fix the problem. At this point I still need to bring my vehicle back to get it diagnosed & fixed properly.
Repair Quality - 0.5/5.0 -
The shop did not inspect my roof/ ceiling throughly. They were supposed to be looking at a warranty repair, for work that was not completed properly in the past by Caliber Collision. The shop ended up charging me almost $200 for a repair that didn’t fix the problem.
Customer Service - 1.5/5.0 -
I didn’t get the sense that the mechanic understood what the issue was that he was supposed to be addressing.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took longer than expected, but work was very well done.
My Experience - 5.0/5.0 -
The receptionist, agent, and quality of work are all excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Harry and Lou were extremely professional and provided excellent customer service. They called with regular status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lou and Harry were awesome to work with. Very professional and kept me updated on progress regularly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a fantastic job on my Audi!! There service is supreme. They kept me updated daily and communicated well with my insurance company. Highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
WILL RECOMMEND
Repair Quality - 5.0/5.0 -
The gentleman I worked with DIRECTLY each time I called as EXCELLENT in service! I'm unfortunately forgetting his name, but he was Hispanic... I apologize for forgetting his name. HE GAVE OUTSTANDING CUSTOMER SERVICE.
Customer Service - 5.0/5.0 -
EXCELLENT from signing in... the lady at the front desk... and the Hispanic gentleman who continually updated me as well handled ALL issues. SUPERIOR SERVICE