Caliber - Rochester MN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Alignment of the car wasn't done correctly or wasn't done at all car steering wheel still crooked and pulling to the right..Body work seams fine
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repaired to my liking and Caliber personnel were very easy to deal with .
Customer Service - 5.0/5.0 -
They were easy to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work as always. They thoroughly cleaned my car inside and out afterwards!
Customer Service - 5.0/5.0 -
Heather is very friendly and Tory(sp?) is a kind and respectful driver who gave me a ride to and from my home for the repairs.
Likely to Recommend - 5.0/5.0 -
For all the reasons noted under the first question in the survey.
Repair Quality - 5.0/5.0 -
Looked great
Customer Service - 5.0/5.0 -
Was very happy with the overall experience. I was kept informed along the way. Tom was very helpful. All of the staff were very friendly. The front desk people were very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super thoughtful staff. Kept me updated regularly. Gave me a ride to the car rental down the street because their driver was delayed in picking me up.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended them to others
Repair Quality - 5.0/5.0 -
Caliber did an excellent job on the vehicle, looks fantastic, and detailed it when done perfectly! Very pleased with their customer service interaction as well!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
10/10. I will recommend caliber to anyone I know to that needs a repair in Rochester.
Repair Quality - 5.0/5.0 -
Josh and everyone else who was assigned to my repair was exceptional. They made sure to keep me continuously updated, had my alignment checked and corrected and ensured I was taken care of. When I brought up a slight concern of orange peel Josh let me know they’d immediately take care of it. The person doing the repair appears to have done an exceptional job as well. Very grateful for the team.
Customer Service - 5.0/5.0 -
Perfect service, please see my previous comment.