Caliber - Rochester MN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me informed on all aspects of it.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Did not call with the estimate. Perhaps called a wrong number
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the regular status updates, the overall professionalism of the staff, and returning to pick up my car and found it so much cleaner than when I left it!!! Thank you for the wonderful work you all did!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes! We are very satisfied.
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Communications were greatly appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, awesome staff!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a bit long.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
10 for the work, a 4 or 5 for communication.
Repair Quality - 5.0/5.0 -
Repair and paint looks great, thanks!
Customer Service - 3.0/5.0 -
Was told on 3 separate occasions that they would call me for an update on a particular day, but it was either 1 to 2 days later than told.
Likely to Recommend - 5.0/5.0 -
Everyone at Caliber in Rochester, MN made my bad car experience a better one to get through it all.
Repair Quality - 5.0/5.0 -
They did a wonderful job. Car looks amazing. Very happy.
Customer Service - 5.0/5.0 -
Tom, Heather and everyone was so great. Tom notified me every day on the status of my car. Great Customer Service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Weatherstripping where repair was made is misaligned.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks perfect. The repair was performed expertly and it looks better than new
Customer Service - 5.0/5.0 -
The team at Calliber did a great job and were responsive to inquiries
Likely to Recommend - 4.5/5.0 -
My car looks great.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They kept me updated on the status of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did quality work and answered our questions.
Repair Quality - 5.0/5.0 -
We are happy with the way the work was done and the communication process.
Customer Service - 5.0/5.0 -
Overall, we are happy with our customer service. We received communication via text and direct phone calls whenever a question needed answering or an update was given.
Likely to Recommend - 5.0/5.0 -
Absolutely recommendable! Staff are Experts at their craft!
Repair Quality - 5.0/5.0 -
Repairs looked great! Made the car look like a brand new car. Awesome work!
Customer Service - 5.0/5.0 -
Kind and respectful staff. Very Good customer service.