Caliber - Rochester MN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team is very helpful and always kept us in the loop! Dale's eye for attention to detail can't be beat! Thanks again for a great experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did their best to get repair done in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have come back myself, and have recommended to a friend who had a deer mishap.
Repair Quality - 4.5/5.0 -
Smooth process, good communication, and repairs were great
Customer Service - 5.0/5.0 -
Professional and good communication
Returned Clean
My Experience - 5.0/5.0 -
The work is exceptional. The time to repair was minimal. We were kept up to date. We are completely happy with the experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
will be completely satisfied when repair damage that was done during when truck was in shop just saying
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Had a good experience from start to finish!
Repair Quality - 5.0/5.0 -
Extremely pleased with the workmanship.
Customer Service - 5.0/5.0 -
Josh and Tom were very accommodating, efficient, competent, friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well and I felt the customer service was fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Took a week longer than communicated. Understand that there are supply chain issues.
Customer Service - 4.5/5.0 -
Tom kept us well-informed. My only suggestion would be if you can leave the information I need in a voicemail, don’t make me call him back. It’s just extra work on my part.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job and kept me informed of status of repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Their work was great! They went above what was expected of them. As they were test driving my vehicle, they noticed there was something off with the right rear wheel. They offered to take it to the dealership to have it assessed. Although they could have just focused on the front area where it was damaged, but they took their time to make sure that my vehicle was safe to drive before handing me my keys. I got the impression that safety is their priority, and I greatly appreciate it. Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied, they got my truck in and got me all taken care of before I went on vacation.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for repairing my Pilot. My only feedback is it took 12 business days instead of the original estimate of 5. This is not a criticism though. I know they found additional things and shipping delays are an issue right now. We had recently bought a 3rd vehicle for my daughter I could use when needed, so it didn’t impact me much. Other situations it may have been an issue though. You do great work, and will get all my future business. Thanks for the great work!