Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The paint color does not match and I can't get the manager at Caliber Collision to provide any feedback regarding what they are going to do about it. When I took it back, he him-hawed, then finally agreed with me but radio silence ever since.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Excellent service and excellent courtesy! Very Satisfied Customer! frank nicolosi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and Excellent work!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision came through for me again. Delivered exactly what was promised. Looked great when I picked up my SUV. Washed and cleaned inside and outside, was a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended Caliber to others already.
Repair Quality - 5.0/5.0 -
Everyone was cordial, the work was done beautifully and I am very pleased with everything. Thank you.
Customer Service - 5.0/5.0 -
Everyone was professional, cordial and informed.
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful. You cannot even tell it had repair work completed. I’m very happy with how long it took, which was less than what I expected! I will definitely be recommending you guys! Thank you so much !!
My Experience - 5.0/5.0 -
Kevin was absolutely great!! He thoroughly communicated throughout the whole process. My car looked brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and timely service. I’ll certainly come back for any repairs. Highly recommend!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly. Great place
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought everything looked very clean, especially the paint job, excellent work! Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
My car didn’t get completely fixed the first time so I have to bring it back.
Repair Quality - 4.5/5.0 -
I think I just got my car back and I need to driver more so see if the problem was fixed.
Customer Service - 5.0/5.0 -
Everybody was very nice with me specially the guy who took take of me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely so happy with the results of my car. It looks even better than i imagined. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car itself looks wonderful, besides the missing part but that’s not a big deal to me. The communication was a bit lacking, had my car for a very long time, and a few comments that were made to my fiancé and I were just unprofessional.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I did not appreciate some comments made both in person and over the phone by one of the technicians. Otherwise, it was a fine experience.