Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely the BEST experience ever… they really took what i thought would be such a stressful situation, and made it a wonderful experience that literally gave me hope for how b”businesses do business.” in this world. Can’t say ENOUGH about my experience with Calibre, and will speak on it often!!!
Repair Quality - 5.0/5.0 -
Above and beyond-from the phone being answered promptly, knowledgeably and kindly… to Bobs expertise in looking for a fix to an what would have been difficult to even know where to go, to Bob being fully responsive every. single. interaction…to picking up my car and finding that my 25 year old car was almost better than when I bought it… I would give so many stars because Bob and this team at Calibre was BEYOND fantastic, at every turn.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication with any issues and solid work on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had excellent experience at caliber collision the stahlff was really nice my vehicle look like nothing happened i really appreciate justin Bromberg for his attention
My Experience - 5.0/5.0 -
Took a little longer than expected but go the Job finished, paint look good and mechanical and electrical job was good as well
My Experience - 5.0/5.0 -
Great job ! Good staff I would definitely recommend or use them again. Thanks
My Experience - 5.0/5.0 -
The staff is always pleasant knowledgeable and efficient. I will always bring my business back to caliber because of the team on Morsay Dr.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks really good, truck looks brand new!!
Customer Service - 5.0/5.0 -
Everyone was really nice
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are top notch 10/10 from day one until the day I picked my vehicle up. Jen kept reaching out to me on updates, explaining everything at an understanding level. I highly recommend you guys.
My Experience - 5.0/5.0 -
Great work with fantastic communication and updates coming in keeping me in the loop
My Experience - 5.0/5.0 -
I loved having the continuous updates on how my car was coming along with the repair process! My car was even finished and ready to pick up 2 days earlier than the estimated pickup date. Thank you all for all your hard work and dedication that you do. I appreciate it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and kind wonderful people working in the company kept me up to date on parts missing for my repair but all around wonderful experience with them would definitely use them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me up to date on when my parts would be delayed made sure I was well informed when it came to my car what repairs were made and the eta for parts if they were delayed but overall great service and wonderful people working at this location
Customer Service - 5.0/5.0 -
Great customer service amazing people who work their
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff,professional understanding would go to them again for work
Likely to Recommend - 5.0/5.0 -
Did a great job In a timely manner
Repair Quality - 5.0/5.0 -
They great work in a timely manner
Customer Service - 5.0/5.0 -
Great work in a timely manner
My Experience - 5.0/5.0 -
Me gustó el trabajo muy bien muy rápido
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was outstanding. Great staff.Special thanks to Jennifer, she kept me up to date on repairs.And of course a shout out to the adorable dog and his owner.All around great experience with Caliber Collision.
My Experience - 5.0/5.0 -
The lady Jen That went over everything with my insurance claim was Fabulous Everything was great She definitely went out of her way to make my Car look nice again I even discussed coming back to have my door repaired ( previous damage ) Im so grateful for her help
My Experience - 5.0/5.0 -
Very professional and was kept updated. Will always have my repairs done with your shop. Thank you and God Bless.