P&L Auto Body Inc.

5.0 (175reviews)
100%
1310 Kilburn Avenue,  Rockford,  IL  61101

In operation 42 years, 15 years at this location.

P & L AUTO BODY, INC has been repairing vehicles for over 70 years. Our goal is to provide high quality repairs and superior service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the greater Rockford, IL area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (175)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work receives outstanding reviews, with vehicles often returned looking brand new or better than original condition. Communication is frequently described as excellent, with staff being responsive and keeping customers informed throughout the repair process. Timeliness is another strong point, with many repairs completed ahead of schedule. Customers particularly appreciate the thorough cleaning and detailing provided, often noting their vehicles were returned cleaner than when dropped off. The overwhelming majority would highly recommend the shop to family and friends.
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"... highly recommend P & L to all my family and friends, their details to quality is excellent and far beyond my expectations." Read more
"I was very satisfied with the repair. The staff are wonderful and inviting and take care of everything. ..." Read more
"Great repair, looks almost better than new. Went above and beyond with cleaning, waxing, etc. as well"
"Looks like it never was damaged"
"Fast service and my car looked brand new when I picked it up."
"Vehicle was ready before we were originally told."
"Yes done in a week just like they said"
"Service was super fast"
"Done a few days before"
"I actually didn't hear when it would be done but it was done sooner than I thought it would be."
"Communication was excellent"
"There was a continuous communication throughout the process"
"Always answered the phone and answered any questions I had!"
"Great at communicating."
"I was informed during the repair process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The only auto body shop I will recommend.

Repair Quality

The best body shop in Rockford by far! Driver's door already had a scratch on it when I bought my car and they even took care of that too besides the necessary repairs. Highly recommend P & L.

Customer Service

Excellent customer service.

Returned Clean

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I have recommended this shop to many people.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

You can't even tell where the car was damaged, perfect!

Customer Service

Everyone was great with communication and so friendly.

Returned Clean

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Don't let location keep you from using this place..West Side of Rockford hidden gem..

Repair Quality

P&L Body Shop did excellent work..matching body paint so good I keep looking out my front door of house admiring..Fender and front bumper replacement, lines are great with even gaps..

Customer Service

Office great at scheduling and handling insurance claims..technician was great, and polite and extremely knowledgeable..

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Outstanding service from TJ and his team! Thank you so much!!

Customer Service

TJ and his team are outstanding!!

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Repair Quality

Customer Service

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Will continue to go here

Repair Quality

Fast service and my car looked brand new when I picked it up.

Customer Service

Always answered the phone and answered any questions I had!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great service great quality friendly and professional

Customer Service

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Repair Quality

Such a great team to work with always satisfied with P and L!! 5 stars ⭐️

Customer Service

Returned Clean

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Repair Quality

Very friendly service people. My car looks amazing.

Customer Service

Returned Clean

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Repair Quality

I have used P&L Body shop several times and I am always pleased with the service.

Customer Service

Returned Clean

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Repair Quality

They were awesome!!

Customer Service

Everyone was amazing, going above and beyond to help me and my mini cooper

Returned Clean

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Great shop

Repair Quality

Looks like it never was damaged

Customer Service

Top notch

Returned Clean

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Repair Quality

Nice repair job, pleasant people to work with.

Customer Service

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Repair Quality

Customer Service

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Would highly recommend!

Repair Quality

Great work!

Customer Service

Very pleased!

Returned Clean