Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber Collision treated us with care and respect during our recent service for replacement of a headlight. They are honest, thorough and fair with pricing. Our service advisor, Kevin Pitterle, was great! This was the second time we used Caliber Collision: the repeat business speaks for itself. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good costumer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Too many delays, poor communication, 5 weeks for a two week job.
Customer Service - 2.5/5.0 -
Poor communication regarding delays. I only found out about them Because I called them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall, great service. More updated communication on the progress of the repair would have been helpful. The car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super friendly and helpful throughout the entire process
Customer Service - 5.0/5.0 -
Super friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a very good job on my car. Kevin kept me informed about what was going on with parts. Thank you
Customer Service - 5.0/5.0 -
I’m very satisfied with my repairs. Caliber did a good job. Kevin kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a excellent job on my vehicle very satisfied with there work as well as getting my car back sooner than expected
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Staff were proactive and responsive.
My Experience - 5.0/5.0 -
Everything look great! I would definitely recommend caliber collision to my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Front desk very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
They kept me up dated on how long and the timing was just right they did a wonderful job 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If you want your vehicle fixed correctly and have great people to work with. Take it to Caliber Collision
Repair Quality - 5.0/5.0 -
Perfect fit and color match
Customer Service - 5.0/5.0 -
The staff is very personable, professional and easy to deal with, they kept me updated every few days with the progress being done.