Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even washed my car afterwards, that was a nice surprise
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication from start to finish and my car looked great. Big thanks to Julie for always keeping me up to date.
My Experience - 5.0/5.0 -
Everyone was very kind and professional from start to finish. The communication was great and the results were exceptional. Thank you all so much for your work!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The body work is great. Super straight, the paint matches up well, but there is some damage to my steering wheel that was not there when I dropped the car off.
Customer Service - 5.0/5.0 -
The staff were easy to work with and responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly people and staff. Very good at giving updates and explaining what they were doing to fix the car. Would recommend everyone to go there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Repairs were pushed out a couple times causing me to have to extend my rental. It was an issue due to I was paying for it out of pocket and budget has been very tight. It was putting more expense on me that I almost could not meet the cost of the deductible at the end. Luckly this ended up landing on my next pay day, so all worked out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Paint looked good, you did great job the repair. Thank You,
My Experience - 5.0/5.0 -
Appreciated all of the updates sent to me either by calling or by text
Likely to Recommend - 5.0/5.0 -
They did a very excellent job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing that needs a little adjustment is the driver side door other than that the car is absolutely perfect
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very good! Thank you very much!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication was great, my car looks amazing. Jennifer was constantly keeping me updated during the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Tough getting a timely appointment. No status updates while the vehicle is in the shop.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks and rubs great