Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job on the repair and Joe did a great job of communicating status along the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Your communication is the worst. For example: I’m not Ryan. We requested 4 times for all communication to go to Ryan. Yet, here we are, not discussing anything with Ryan.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very fast response.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
It took to long
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint job was very poor there was A spot that was not painted. The rubber around the door has white piece hanging from it and the mirror has painters tape on it when I told them about the issues they only gave excuses and never resolved the problem. I will never recommend this company
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! I will highly recommend your body shop to anyone I know needing bodywork in the future. Thanks again for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on the repairs. Joe was a pleasure to work with. He kept me updated on my vehicle while it was being repaired.
Customer Service - 5.0/5.0 -
Previous comment sums up everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took a long time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While everyone was nice and professional, the overall experience wasn’t positive as a result of how long the repair took. I will say that Lee was always consistent in his return phone calls and I think did the best he could with the cards dealt.