Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am extremely satisfied with the quality of the repair. From the moment I called to set the appointment as well as my arrival , Brent was friendly, attentive, and professional. Brent kept me informed with clear status updates throughout the process, which I really appreciated. The work was completed as promised, and the results met—and even exceeded—my expectations. I would definitely recommend Brent and Caliber Collision on Colosseum Drive in Rockford, Illinois and their services to others.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The service was okay, but they were not attentive to detail. They left several screws loose during the repair, which makes me feel uneasy and causes me to lose confidence in their work.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Took forever
Customer Service - 3.5/5.0 -
Said they would call and never did
Returned Clean
My Experience - 5.0/5.0 -
Good experience. Brent did a good job communicating. Car looks good and drives well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall a beautiful job on the car.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Disappointed that I didn't get a call back when I was told that I would.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
My car has not been repaired well and I called and left a message for the manager but have yet to hear back from him
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nygel was amazing and they did an awesome job on my vehicle. Amazing customer service and kept me informed the whole way!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an amazing experience with Caliber Collision. Nygel was the technician working on my vehicle, and he did an outstanding job. The General Manager even came out and walked around the vehicle with my husband and me when we picked it up. My Jeep looked incredible — it was cleaned inside and out, and the paint job was amazing. I was honestly in awe of how great it looked when they finished. The customer service was top-notch from start to finish. They kept me updated throughout the entire repair process, which I really appreciated. I truly felt like they took great care of my Jeep and treated us with respect and professionalism. I highly recommend them if you need collision repair! ⭐⭐⭐⭐⭐
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AMAZING!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nygel did an amazing job keep in touch with us through the whole process. Was really detail about that whole job on my wife kia overall he did really good job