Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to commend your staff and Nygel Bennett and his crew for the wonder service I received from the start to finish of my car repairs. It turn out beautiful. I will definitely recommend you Thank you!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend.
Repair Quality - 5.0/5.0 -
The results from the repair work were amazing.Very pleased.
Customer Service - 5.0/5.0 -
From begin to end. Customer Service was exceptional. Thanks! to everyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind people who helped me in the Shop, but to much confused with calle and texts from the main office, I think there is not good communication in between themselves.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm really happy with the repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nygel was absolutely amazing! His customer service was above and beyond. While I hope to never need collusion repair again, if I do I will come back due to his quality of work and friendliness of everyone I interacted with.
Returned Clean
My Experience - 5.0/5.0 -
I believe it was Gary that I was in communication with for my car everyone from the front desk was nothing but wonderful. My vehicle looked like it was fresh off the lot ! any problem that I had was taken care within minutes. I would recommend anyone to bring their vehicle here the communication was amazing and was done a day early before my expected pick up date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like damage never happened.. thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the repair. Exceptional customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Good service
Customer Service - 5.0/5.0 -
Kept me informed of progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the timely manner my car was fixed in. I liked how I was always updated on what was going on with my car. Nygel did a great job on my repairs. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nygel was excellent to work with on this repair. Very transparent and communicative.
Returned Clean
My Experience - 5.0/5.0 -
Amazing communication! Will recommend to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really liked the inside and out cleaning, the updates were great too.