Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly staff,professional understanding would go to them again for work
Likely to Recommend - 5.0/5.0 -
Did a great job In a timely manner
Repair Quality - 5.0/5.0 -
They great work in a timely manner
Customer Service - 5.0/5.0 -
Great work in a timely manner
My Experience - 5.0/5.0 -
Me gustó el trabajo muy bien muy rápido
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was outstanding. Great staff.Special thanks to Jennifer, she kept me up to date on repairs.And of course a shout out to the adorable dog and his owner.All around great experience with Caliber Collision.
My Experience - 5.0/5.0 -
The lady Jen That went over everything with my insurance claim was Fabulous Everything was great She definitely went out of her way to make my Car look nice again I even discussed coming back to have my door repaired ( previous damage ) Im so grateful for her help
My Experience - 5.0/5.0 -
Very professional and was kept updated. Will always have my repairs done with your shop. Thank you and God Bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service and always letting me know the status of my car.
My Experience - 5.0/5.0 -
Great communication and work. Ontime delivery. Even help me out when no parts available. Highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They communicate well. They always keep you updated with what’s going on with your vehicle. They’re friendly. They do what they say. They’re gonna do and I would 100% refer them to someone else that needed work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bob and the team were great attending to all my needs throughout the repair process, start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done fast and with good quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was done perfectly and fast. Employees are very helpful and very responsive.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so friendly, kind, and had excellent communication. I knew exactly what to expect and it made the whole process seamless. The receptionists were fantastic and Justin was extremely knowledgeable and responsive. Amazing experience! I couldn’t be happier. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
everybody that i met is awesome and very helpful.
My Experience - 5.0/5.0 -
Communication was on point. Kept me updated from start to finish!! My repair was finished within couple hours. Korey Voss Explained everything to detail and was very helpful!!
My Experience - 5.0/5.0 -
The car was repaired and flawless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly, good communication, repairs were completed ahead of schedule, Vehicle looked brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
WISH IT 100% BECAUSE THAT'S HOW I WOULD TELL FAMILY, FRIENDS, COWORKERS, MY CHURCH FAMILY, ETC
Repair Quality - 5.0/5.0 -
WHAT CAN I SAY ABOUT CALIBER COLLISION THAT COULD POSSIBLY GET PPL TO UNDERSTAND HOW TRULY GRATEFUL I AM FOR THE AMAZING JOB AND CARE THAT WAS GIVEN TO MY CAR AS WELL AS MYSELF. FIRST HANNAH IS THE ONE TO GREET YOU WITH A SMILE, KINDNESS, AND PROFESSIONALISM! THEN THERE'S JENNIFER THIS LADY RIGHT HERE!! AWESOME, FROM START TO FINISH. KIND, PROFESSIONAL, FUNNY, AND AN AWESOME TECH WHO DID AN AWESOME JOB ON MY CAR. KEPT ME UPDATED EVERY STEP OF THE WAY, MADE SURE I WAS SATISFIED WITH THE OUTCOME. AND I AM. IF YOU WANT TO EXPERIENCE THIS GO SEE AND ASK FOR JENNIFER! AND LET HANNAH CHECK YOU IN!!
Customer Service - 5.0/5.0 -
THE CSR IS AWESOME!
Likely to Recommend - 5.0/5.0 -
Solid people
Repair Quality - 4.5/5.0 -
There is a weird chugging with the start and sometimes it takes up to 3 seconds of starter action before it turns over. This was not the case before. I had an oil change after the pickup and was informed there was an oil leak
Customer Service - 5.0/5.0 -
Great service and communication