Caliber - Rockford

4.9 (4,392reviews)
98%
4141 Morsay Dr,  Rockford,  IL  61107

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,392)

My Experience

Caliber did excellent work…. Staff was dynamic to work with …. Ps. Would recommend to any and everyone ..

Likely to Recommend

Repair Quality

Great Job on my repairs, If better personal Service. Number one in Rockford ..

Customer Service

Returned Clean

My Experience

Third time my wife and I have used them for our vehicles. Always fast, friendly and reliable.

Likely to Recommend

Repair Quality

Friendly, helpful staff and repairs done professionally and on time.

Customer Service

My Experience

Excellent service, professional , kept me informed through entire process. Car looks great too. Highly recommend!!!

Likely to Recommend

Repair Quality

Excellent customer service and always kept us informed - car looks great !!😊

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

My Experience

It was really friendly and they made the whole experience easy for us

My Experience

You gave me back a beautiful car head of schedule. Thank you for caring for my car as much as I do.

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Repair Quality

Customer Service

My Experience

Exceptional job! Kept informed throughout the whole process. Very professional and courteous customer service! Thanks!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Even though there were delays, I was continually communicated with regarding the status of my vehicle.

My Experience

10/10 fantastic work as always!

Likely to Recommend

Repair Quality

For the work I needed done they did an excellent job, got my car back in about two days and everyone that was there was so nice and helpful. Will definitely go again when needed!

Customer Service

My Experience

I had never heard of caliber, but I was impressed with their customer service. It was an added plus to have my car washed and vacuumed! It was good to be able to chat for a few minutes with the person who worked on my car and hear what he had to say.

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Repair Quality

I already did one survey had sent

Customer Service

Returned Clean

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Returned Clean

My Experience

Caliber collision are very good company to check your car too when it’s in bad shape cause when it comes out, they have done the best they could and it is appreciated. Thank you so much caliber collisions.

Likely to Recommend

Repair Quality

Those guys at caliber collision do a great job job at what they do an is very cordial and professional I enjoyed the experience caliber collision rocks

Customer Service

I ve said it all already very good service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Great communication and awesome results. 10/10.

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Repair Quality

Excellent job

Customer Service

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Repair Quality

Wonderful work, fast turnaround time on my repairs, and we’re willing to fix an issue not related to the initial collision repair. A++ shop

Customer Service

Returned Clean

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Repair Quality

Very professional, kind and fast. Thank you guys so much.

Customer Service

Returned Clean