Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication throughout the repair was fantastic and greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff did a great job in keeping me informed as to the progress and completion date of the vehicle. They took the time to explain the complex repair.
My Experience - 5.0/5.0 -
everything matched up great as far as the paint and the body gaps all looked symmetrical. The truck was done a day early and the office staff did a great job of communicating what needed to be repaired and the process. thanks for making it easy and smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was beautiful, and very fast
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jen and staff were great
Likely to Recommend - 5.0/5.0 -
Great service. I like how they kept me updated on the progress of the repairs
Repair Quality - 5.0/5.0 -
Jen and Hanahh were great
Customer Service - 5.0/5.0 -
Very happy. Jen and staff were all great
My Experience - 5.0/5.0 -
If I need any collision repairs in the future I will definitely take my car to caliber collision on morsay drive. The lead service advisor and staff explained the process and kept me informed on my repairs. My car looks great and the work is guaranteed. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They stated my tire had an issue that they tried to resolve, but all I had to do was put air in it and it was fine, Butita didn't know that? Or Noone from the facility could do that?
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
before coming there I had never heard of you guys business, im very satisfied with the wor k on my car. Plus staff was very pleasant im going to tell all my friends and coworkers to come there
My Experience - 5.0/5.0 -
Caliber is the absolute best! Absolutely amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very and helpful. The were great with communication and finished our car faster than expected, it was a wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well I appreciate that I was kept up to date on everything anyone that had anything to do with my vehicle thank you for the awesome job that you All did
Likely to Recommend - 5.0/5.0 -
Hopefully no one has to go through anything like this but things happen so if I'm asked I will recommend caliber collision
Repair Quality - 5.0/5.0 -
Everything in my opinion was done right
Customer Service - 5.0/5.0 -
Jennifer was awesome she kept me up to date with everything
My Experience - 5.0/5.0 -
I currently have zero complaints. Friendly staff that managed expectations well.