Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber handled everything from contacting me for the appointment and drop off of my car for repair to the receiving and returning the car rental . I appreciated the top of the line customer service and repairs. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would like to give Caliber Collision a 10 star rating for both their work on my car-it looks like new, and their compassion & flexibility was deeply appreciated. The day of the accident my daughter was `@ home dying of cancer. I took my car in for an estimate but asked them to delay the repairs as the car was driveable & my daughter was so ill. They were very understanding & kind. My daughter died on March 6th-a blessed relief from all her suffering. I did get my car fixed & picked it up Tuesday. It looks brand new, and they were so accommodating, having the rental car right at Caliber Collision for me 7 when I returned the car they had me leave it @ Caliber Collision as well. I so appreciated not only their excellent work , but also their willingness to delay the repair until later & took care of all the details so that I was able to do what I needed to do first-make my daughter's last days as comfortable as possible. Thank you from the bottom of my heart. Sincerely, Ann
My Experience - 5.0/5.0 -
I am very happy with the work done on my 2015 Tuson they did great work and the SUV looks like it was never hit. I would highly recommended this company and there staff
My Experience - 5.0/5.0 -
Super nice people in and out in a few days, perfect job,everything went well.THANK You!
My Experience - 5.0/5.0 -
Solid work and regular communications.
My Experience - 5.0/5.0 -
Very very professional and friendly. Highly recommend Caliber Collision. Thank you very much
My Experience - 5.0/5.0 -
Thank you for keeping both my daughter and myself informed. This was her first accident and I appreciate the work and patience you had with both of us through the process
My Experience - 5.0/5.0 -
Love what a great job everyone did with my car! You guys went above and beyond thank you! It smelled nice and was cleaned out inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was the 2nd time we were rear ended & could have gone anywhere, we are sold on your company.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
ROBERT BEHRENS IS A SUPER GUY. WE ARE VERY IMPRESSED WITH HIM. HE TOOK CARE OF US OVER A YEAR GO WITH OUR CAR, AND AGAIN THIS TIME.
My Experience - 5.0/5.0 -
They were courteous and super helpful. Not that I want collisions... But I would come back in the future if I ever do have repairs that need to be done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! I really liked how they had the text message alerts for me to know how my car was doing, they did an amazing job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Windshield washer hoes was not hooked back up and i need to come back to have it fixed.