Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very and helpful. The were great with communication and finished our car faster than expected, it was a wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well I appreciate that I was kept up to date on everything anyone that had anything to do with my vehicle thank you for the awesome job that you All did
Likely to Recommend - 5.0/5.0 -
Hopefully no one has to go through anything like this but things happen so if I'm asked I will recommend caliber collision
Repair Quality - 5.0/5.0 -
Everything in my opinion was done right
Customer Service - 5.0/5.0 -
Jennifer was awesome she kept me up to date with everything
My Experience - 5.0/5.0 -
I currently have zero complaints. Friendly staff that managed expectations well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
The person did repair my car was very nice always inform me how the process going.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
one of the garbage repair shop. jennifer from your company she did not check my car the parts you installed was not fitting at all. wasted my time
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the timely manner in which the process started. And after my repair process began Bob was very good at keeping me updated on the progress. I would highly recommend Caliber to my friends and family. Thank you very much for the smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service. Bob kept me updated on the status from start to finish. I would highly recommend Caliber.
Customer Service - 5.0/5.0 -
Again Bob's service was great!
Returned Clean
My Experience - 5.0/5.0 -
Good communication and the work was very precise.
My Experience - 5.0/5.0 -
Your team was highly communicative about the status of my vehicle from start to finish. I can tell you pursued the best products and care. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service as always!
Customer Service - 5.0/5.0 -
Hannah and Justin always take care of me, 10/10!
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately, I had to use Caliber Collision twice this year. No fault of my own. I was happy with my 1st experience and that's why I chose them a 2nd time. Professional, friendly, kept me informed about the status of the progress with my vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great, staff is friendly and helpful. They were able to answer all my questions.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Flawless repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Flawless repair!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent job and done faster than I expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Will never come back. They missed a dent and wanted me to take my car and bring back the next day.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Disregard for clients time.
Customer Service - 3.5/5.0 -
Confusion over vehicles damage