Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent job and done faster than I expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Will never come back. They missed a dent and wanted me to take my car and bring back the next day.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Disregard for clients time.
Customer Service - 3.5/5.0 -
Confusion over vehicles damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 5.0/5.0 -
Good and very friendly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience would definitely recommend and come back if needed !!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Paint job immaculate. Staff were polite and helped to explain everything they did to my car.
Likely to Recommend - 5.0/5.0 -
Great overall experience.
Repair Quality - 5.0/5.0 -
They did an amazing job on my car!
Customer Service - 5.0/5.0 -
Everyone there was helpful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always great fast work
My Experience - 5.0/5.0 -
This is my 3rd time using their services and they will continue to get any new business should the need arise.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work from all employees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
the service was great both office and shop people.
Returned Clean
My Experience - 5.0/5.0 -
The seamless coordination caliber had with both USAA and your rental car affiliate made the entire process a home run. Justin took total control and kept me in touch with the entire process. My car looks and feels like it’s brand new…and Calibers warranty is without equal. I would not go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
State Farm needs a different non aggressive approach if they need additional info.