Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were so happy with Jennifer, the mechanics, detailers, the office and everyone who was involved at your exceptional company. We did not plan on being read ended in a parking lot and paying the deductible, but Jennifer led the whole series of events from dropping off and to pick up with ease, assurance, confidence, answering every question, personal touch, giving us a play by play, finishing before the estimated date (I had mentioned that we needed the car back by a certain day and it sure made our important plans a lot easier having our car back by then) and she did it all with a smile! Shes an amazing representative for your company. My car was so beautifully detailed when we picked it up, it looked brand new!! Thank you for giving us a super 5 star experience. We will definitely recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very great job I would suggest anyone to come to you. Thank you Wilma. Also thank you for the service of picking me up.
Likely to Recommend - 5.0/5.0 -
Would recommend others to come to you for your great service
Repair Quality - 5.0/5.0 -
The car looks great and job well done would recommend others to come to you. The personnel very friendly. Thank you Wilma
Customer Service - 5.0/5.0 -
Great and very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had everything set up ahead of time when I delivered my vehicle for repairs, and even had my vehicle ready before the original estimated date. The vehicle repairs look much like the original.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very professional with excellent communication during repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and excellent communication from start to end
Customer Service - 5.0/5.0 -
Very friendly and polite
Returned Clean
My Experience - 5.0/5.0 -
Great team! Always went the extra mile. They. Made a frustrating situation easy. Thank you Bob and team!!!
My Experience - 5.0/5.0 -
Caliber was great. They did a great job fixing my car and out the door days before they said they were going to. Thanks
Likely to Recommend - 5.0/5.0 -
Top notch
Repair Quality - 5.0/5.0 -
Great job! Got me out days in advance! It was a great experience
Customer Service - 5.0/5.0 -
They were super to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I love Hemi! Put pictures of him on your website!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work as always! Thanks so much for all you do!
My Experience - 5.0/5.0 -
Well done AGAIN! You all are amazing!