Caliber - Rockford
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional staff and very professional. Very customer focused.
My Experience - 5.0/5.0 -
Many thanks to the Honda service team your technical expertise is highly professional and the service staff are very friendly Thank you all 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision communicated perfectly the whole time my car was in the shop and even had my car ready a day before. Wonderful customer service!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber Collision did an Excellent Job on my repairs my car looks amazing. Thank you Team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job on the paint matching and panel alignment. The cleaning and detail of my car was also greatly appreciated and very unexpected. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The mechanics did a wonderful job. This is the second job that they have done for me and it is wonderful!
Likely to Recommend - 5.0/5.0 -
They returned my car just to. They said they would with everything they said they would do. I will most definitely refer them to others to have their car fixed.
Repair Quality - 5.0/5.0 -
I am very pleased with the work that you did I would have no problem recommending caliber collisions to anyone to have their cars fixed. I appreciate the timely work that was John and the way it looks!
Customer Service - 5.0/5.0 -
The people that I work with was fabulous I have no complaints
Likely to Recommend - 5.0/5.0 -
I would strongly recommend Caliber Collision to friends and family or anyone who is in need of a car repair.
Repair Quality - 5.0/5.0 -
Great customer service! Fantastic communication, very accurate and prompt to resolve issues.
Customer Service - 5.0/5.0 -
Wonderful customer service, friendly, knowledgeable and caring. A special thank you to Jennifer for helping and making sure that I was informed about the progress of the repairs. Outstanding service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was extremely pleasant
Returned Clean
My Experience - 5.0/5.0 -
Every team member at Caliber is outstanding. Expressed in detail each step of the repair process. My experience for my second time exceeded my expectations. My repairs were completed several days early and the finish is wonderful. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was a word of mouth referral. I would use them again. They over-delivered on my car. The customer service was excellent. I’m happy!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me notified of repair progress