Caliber - Santa Fe - W Frontage Rd

4.7 (643reviews)
92%
27726 W Frontage Rd,  Santa Fe,  NM  87507

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (643)

My Experience

The repairs appear to be done well,and I have no complaints about the quality of the work. My complaints relate to the poor communications about the progress of the work and the reasons for the 10=day delay in completion. During this period, reaching the shop by telephone was difficult and voice and email messages were not returned. Based on my experience, Caliber needs to improve its customer communications and responsiveness to the match the quality of its repair services.

My Experience

all The Workers were Really, professional, and I like the job that they did in my car looks brown new

My Experience

Excellent service and communication. Turn around time was exceptional!

Likely to Recommend

I would recommend family members to Caliber in the future.

Repair Quality

Excellent communication, timeline and workmanship.

Customer Service

Clara was very easy to work with. She kept me informed the entire time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Will and Jenn for all your help! It looks amazing!! 🤩

My Experience

Great service. Kept me informed. Gave a ride where I needed to go at drop off. And did a great job! Thank you.

Likely to Recommend

Repair Quality

Above and beyond. Great process and took good care of the issue.

Customer Service

My Experience

You did a wonderful job job. I passed my thoughts on to USAA. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Front office doing a great job. Excellent work fixing all repairs.

Customer Service

Likely to Recommend

I would 100% recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The crew went the extra mile with every detail on my vehicle I’m very happy with the outcome. The constant communication by Cipy Gonzales with updates on the work being done gave me a sense of comfort.

Likely to Recommend

Repair Quality

Amazing

Customer Service

Awesome

Returned Clean

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Repair Quality

Customer Service

My Experience

My car looks perfect. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was a good experience was fast an did a great job. Good polite workers.

My Experience

Happy and satisfied!!

Likely to Recommend

Repair Quality

Satisfied!!

Customer Service

I will use caliber collision again!!

Likely to Recommend

Repair Quality

Jennifer was a joy to work with. Personable, knowledgeable, efficient, professional.

Customer Service

Jennifer 10 out of 10!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

the job was well done

Customer Service

the staff was pleasant

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service