Caliber - Santa Fe - W Frontage Rd

4.8 (658reviews)
94%
27726 W Frontage Rd,  Santa Fe,  NM  87507

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (658)

My Experience

Likely to Recommend

Repair Quality

With the exception of the delay, the quality is super.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work is beautiful. My car was in the shop for a long time. It would have been nice to have someone update on progress.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Cipi (sp?), our repair agent, so amazingly professional in correspondance, sometimes beyond work hours. He articulated every step of the process. I would also like to say that Breanna (sp?) at the front desk was professional and courteous. When another repair is needed, I will be back!

Customer Service

Professional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It would have been nice to have gotten updates without me having to call and check.

Repair Quality

I never received any progress updates unless I called to check. There apparently was not a final quality control check done, as the headlight assembly never got plugged back in. Makes me wonder if something else was missed.

Customer Service

Again, I was never given any updates unless I called to check. I even requested updates as often as any changes occurred.

Returned Clean

Likely to Recommend

Repair Quality

Good job and updated on progress.

Customer Service

Returned Clean

My Experience

Thanks for getting my Grocery Getter back on the Road. Wife said can't even tell car was wrecked. Job well done guys really appreciate the entire team @ Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I will recommend Caliber Collison to anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Completely satisfied

Customer Service

My vehicle looks brand new in the area that was repaired!! I will be recommending Caliber Collision to anyone who needs this type of service. They kept me up to date each step of the repair.

My Experience

Excellent customer service and very clear updates on the progress often. Finished exactly when they said they would. Professional and courteous from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you, my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Clara was extremely courteous and helpful throughout. On pickup day I met the man who had worked on my Honda. I was very impressed by our conversation and how he handled a few small last minute issues. He obviously had expertise just as Clara had professionalism rare today. The car is running fine! Thank you to Caliber.

Likely to Recommend

Repair Quality

Customer Service