Caliber - Santa Fe - W Frontage Rd

4.8 (656reviews)
94%
27726 W Frontage Rd,  Santa Fe,  NM  87507

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (656)

Likely to Recommend

Repair Quality

Thank you!!!

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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Body work seems okay.

Repair Quality

My issue with the right front end noises left over from earlier work got scant attention with little feedback on my requests - and no feedback if I didn’t ask for it on my own. I don’t really know if anyone ever did anything to look into it. To be fair, I was told some inspected the area and saw nothing wrong, but I’m not sure it was test driven. Work on the new dent seems okay.

Customer Service

Same issue

My Experience

Im really happy with your work

Likely to Recommend

Good work

Repair Quality

Nice work

Customer Service

Good work

Returned Clean

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Repair Quality

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Likely to Recommend

I always tell my friends to go to Caliber first as they try to get your vehicle in as soon as possible.

Repair Quality

This is the only place I always bring any of my vehicles and recommend all my friends they get you in as soon as they can and will accommodate your needs very friendly, organize, respectful, honest, and great workmanship. The communication is fantastic as they update you very frequently on how your vehicle is going. I highly recommend Caliber Collision thanks again guys for another great job on my vehicle.🌟

Customer Service

Very friendly staff always willing to help and very understanding. I really appreciate their customer service and their attention to detail.

Returned Clean

Likely to Recommend

I would recommend the place it just the cleanliness isn’t good after getting your car back.

Repair Quality

My car looks great! I’m happy with the repairs.

Customer Service

My car looks great! 👍 I’m happy with the repairs. It was a long time wait. But that’s ok.

Returned Clean

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Repair Quality

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it also depends on what is needed and if their back up is long but they worked hard to complete

Repair Quality

It was along repair with many elements and issues due to a rear end accident. The Caliber team worked hard to get it completed especially with part delays and various other manufacturing and dealer issues- i am grateful for the effort and time and attention Cipy and his team committed to.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looked great as far as I could tell it was dark by the time we arrived but I have an item missing which was odd I did call but no one encountered it.

Customer Service

Kind enough to pick us up from the train station since we rode the roadrunner.

Returned Clean

My Experience

Brady was fantastic, kept his word and had my repaired my Lexus as promised. Everything went perfectly. Thank you. I will always have needed work done here.

My Experience

Sipi was very good with communicating with us keeping us informed with every step that was being taken always answering our calls back and being very informative as to what was repaired really going above and beyond really appreciate the service that Sipi and his team provided

Likely to Recommend

Great team over there

Repair Quality

Did take longer than expected but the customer service provided by the front desk and Sipi was outstanding

Customer Service

Again Sipi and the front desk very helpful

Returned Clean

Likely to Recommend

Repair Quality

Job did take longer than expected, but the result was excellent.

Customer Service

I was kept advised throughout the process.

Returned Clean

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Repair Quality

Daily update was very informative and helpful for planning

Customer Service

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Repair Quality

service was good but it took much too long to fix a simple piece of trim.

Customer Service

service was good

Returned Clean

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Repair Quality

They did a great job!

Customer Service

Returned Clean

My Experience

Took to long did not replace damaged accessories

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Repair Quality

Customer Service

Claire was helpful, accurate, and courteous.

Returned Clean