Caliber - Santa Fe - W Frontage Rd
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for making this process smooth and keeping me updated. Will was great with his communication and his attention to deal. He made this experience the best that it could be. He went the extra mile to accommodate me when I was available to pick it up. He stayed late on a Friday to ensure that I had my car back before the long weekend. Thanks again. Robert
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Body shop work was good. Your messaging is terrible. I was told via txt that my car was ready. I called the shop to confirm left a message and no return was made to let me know. I showed up to get my car and was told well you should have seen the other txt that says don’t believe the last txt. I was stranded at the shop. The manager finally offered to take me to get another rental. I called several times while my car was in the shop with no return calls. Get rid of your txt messaging.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will did a great job! Thanks for your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cipi was awesome! Gave me daily updates and saw that everything was completed to a high standard.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thank for makeing the process easy and doing great work. Also vehicle came back clean as in washed. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm happy with the job that they did for me, and I also like how I got treated, I really recommend this place, thank you very much!!
My Experience - 5.0/5.0 -
Great communication & service. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was brutally broken into a few weeks ago and from the moment I walked in this place took excellent care of me. The associate, Will, was so kind and empathetic and saw to my intake immediately. He was professional and knowledgeable and kept me updated on everything for the brief duration of my wait in the office, and then gave me a ride from the shop. From there the associate Clara called me as soon as they had done the damage assessment, and kept me updated every day. In previous experiences with other shops I have had to hound them with phone calls for months regarding repairs, and had to dispute invoiced services which were not completed and it was a total nightmare. This experience was the complete opposite. I was quoted a turnaround of about 2 weeks realistically, and got my car back BEFORE the estimated date of completion, unheard of in this town. Clara called me anytime there was an update, and when I went to get my car and only had cash to pay- which they do not accept (my only and very minimal gripe), due to my cards being compromised with the break in, the staff was so helpful and accommodating and gave me another ride to figure out the payment options at the bank. Throughout the entire experience every staff member maintained a kind and positive attitude of accommodation and quality care. Thank you to all of the people who assisted me, your job is not easy and I hope more people show you the appreciation you deserve.