Caliber - Savannah - East

4.6 (549reviews)
90%
2304 Rowland Ave,  Savannah,  GA  31404

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (549)

Likely to Recommend

Repair Quality

Customer Service

Most excellent

Returned Clean

Likely to Recommend

Repair Quality

Such an amazing team and Travis was super helpful

Customer Service

Returned Clean

My Experience

The repair looks great, and everyone was very nice and helpful

Likely to Recommend

Thank you! Exemplary service!

Repair Quality

Service was prompt, friendly and knowledgeable staff!

Customer Service

My Experience

Cannot say enough great things! Nobody wants the inconvenience of it all, but you all made the experience wonderful, from start to finish. Excellent customer service. 10/10 recommend!

Likely to Recommend

Good

Repair Quality

Very satisfied with the work done on the jeep thanks again

Customer Service

At all times

Returned Clean

My Experience

Picked truck up and before I left Calliber parking lot I had 2 separate alarms that were not there before. Now I had to drop the truck off after hours at Calliberv hoping they can fix asap tomorrow am & I turned in my rental already!

My Experience

Professional and friendly service, on a job that covered complex electronic sensors.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Nice people and a good experience.

Customer Service

Very goid

Returned Clean

Likely to Recommend

Repair Quality

Repairs were completed quickly and done well, communication exceeded expectations. Everyone was very kind

Customer Service

Repairs were completed quickly and done well, communication exceeded expectations. Everyone was very kind

Likely to Recommend

Took too long, I wish they were to order the parts and allow me to drive my car till they get them, instead of leaving me with a cheap rental

Repair Quality

The repairs took longer than promised, and when I called to ask if the car was ready the man answering the phone didn’t want to tell me when would the parts be at the shop. I had to call my insurance company to notify them that I was going to need the rental more time, Geico called and was able to get a date for when the work would be completed. The man answering basically didn’t want to tell me. Perhaps it was deserved as I wasn’t happy about the delay when the app kept telling me it would be finished on time. Polite service should be the norm whether the customer is happy or not. The rental car was dirty, and had to return it because it had roaches, they exchanged it for another car when I went to complain about the pests. Other than that the repair was a simple thing and I’m happy so far with it.

Customer Service

Just the impolite answer when I called to check on the repair, and this is a side note: the man at the front desk must go to the dentist for a cleaning. Sorry for mentioning it but hopefully something can be done about it, besides the customers I feel for the coworkers.

My Experience

Everyone was nice, courteous and helpful. The work was excellent. I will recommend to my family and friends to use Caliber whenever the time may arise.

Likely to Recommend

Everyone was courteous and respectful.

Repair Quality

Great job. Looks wonderful.

Customer Service

Friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Very good and friendly service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Even though the car was at shop for 6 weeks, there were things not complete or not completed correctly at time of pick up. Follow-up appointments were scheduled but tech didn’t show up or left early leading to frustration.

Customer Service

Likely to Recommend

Repair Quality

The actual damage was fixed perfectly however my front passenger seat leather is damaged due to something being sat on it

Customer Service

Likely to Recommend

Repair Quality

Everyone was very friendly and helpful

Customer Service

Returned Clean

My Experience

Thanks

Likely to Recommend

Repair Quality

Excellent job. Very Happy with my results on my car .

Customer Service

My Experience

Fantastic people, awesome quality of work, and great communication. I moved back to Savannah this year and these folks will be doing all my auto body work from now on. Highly recommend this team. David Smith

Likely to Recommend

Repair Quality

Friendly staff, great communication. Replacement tailgate arrived damaged and they expedited another one. Great quality work.

Customer Service

Great staff