Caliber - Savannah - East
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The second time I was told it was done it was ok. The first time it certainly was not finished.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
The first time was not satisfactory at all and a very poor experience with your advisor. The second time it was finished to our satisfaction. After we had the insurance company involved.
Customer Service - 1.0/5.0 -
Very poor service and lack of professionalism
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.
My Experience - 5.0/5.0 -
Caliber is awesome!! I received regular updates on my car. The whole process was so easy!! And it was completed on the date I was given when I took it in. Very efficient!!
Likely to Recommend - 5.0/5.0 -
Definitely would recommend!
Repair Quality - 5.0/5.0 -
Great experience!! Caliber always kept me updated during the whole process. Very happy with the service!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was painless and efficient from start to finish. I was updated the entire time and the car looked great when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a very satisfying job to me
Repair Quality - 5.0/5.0 -
Looks great but my radio has a lil static n when I cut the car off and be on the phone it's static as well
Customer Service - 5.0/5.0 -
We engaged in conversation and had a few laughs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
overall experience was good
Customer Service - 5.0/5.0 -
they were good there was a misunderstanding, and they took me right in and I appreciate that, less trips for me. they were courteous and understanding to my needs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It was initially hard to get any response but later I was able to hear from them more
Returned Clean
Likely to Recommend - 4.0/5.0 -
The timing issue is a little unsettling, so that took off a mark and the slight inconvenience of the gap in having rental car assistance without constant communication there at the end would cause me to pause when recommending...but just a pause! Overall, I was pretty happy with the service.
Repair Quality - 3.5/5.0 -
I am a little concerned. The car is not sounding "healthy" since I picked it up. Mostly when it is cold and just started, but it idles really low (this is probably not the correct terminology), and it sounds like it is going to die occasionally when I am at a stop sign or stoplight and am just idling. Other than that, however, the body repair is beautiful. Even though it did take a lot longer than expected for my repair, the staff was friendly, helpful, and took the time to explain what happened to cause the delay, and that was appreciated.
Customer Service - 4.5/5.0 -
On only one phone call did I feel that the young lady was not super helpful...It could have been a bad day, I wasn't upset really, but I was concerned that my rental car time was running out, and the reponse I felt like I got was really like "that's not my problem" and I was dissappointed then, but every other interaction with both her and the rest of the team was absolutely pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Caliber was fantastic. Went above and beyond. This is the best repair experience I have ever had. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
overall my experience was great! i will say when i picked up my car on 01/28/26 my rear drivers side tire was only at 10 PSI so that was a little upsetting, unsure if it was at fault on my own or the companies!
My Experience - 5.0/5.0 -
Thank you for taking care of everything! I appreciate the updates and quick service!
My Experience - 5.0/5.0 -
Very fast and nice . Will definitely being recommending you for work with my insurance office
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Everyone was very nice.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
The one phone call I made was to ask for an update on when my vehicle would be ready (was estimated originally to be ready for pickup on a Tuesday around 5pm). Whoever I spoke to on the phone was very rude and seemed to be irritated that I was even asking for an update. He explained that he did not have an estimated time or date that I could pick up my vehicle and informed me that I should wait until I am called and told it was ready. My reasoning for requesting an updated date and time was because I live 2 1/2 hours away and had to coordinate plans with my job and/or my in-laws to pick up the vehicle. I explained this and again very impatiently he told me to wait to be called and told that my vehicle is ready. He said it could be Tuesday night. It could be Wednesday morning. Tuesday night my boyfriend called to see if we could get an updated pick up time and I was told whoever he spoke to was very rude also and claimed to have told me the prior day that my vehicle would be ready between Friday and Monday (which we’re not the days that I was originally given) it was no big deal. I had a rental car to get around with for the time being, but the customer service that we were given when calling to ask for a simple update was alarmingly poor I did have a positive interaction with whomever called me and told me my vehicle was ready (was not the same person we had been interacting with) and whomever was at the front desk when I picked up my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a good job on Lexas car but My Acura car that they fixed have. improper fit between front bumper and right fender liner.I am requesting Caliber that they replace after market front bumper with the original part to get a proper fit.Pl call 9122729303 for more info.
Likely to Recommend - 2.0/5.0 -
caliber need to replace right fender liner and as a result front bumper as well to have a proper fit and satisfactory service
Repair Quality - 2.0/5.0 -
Caliber collision did not do a good job on Acura by installing after market parts. Front bumper and liner both were after market did not fit right ?they need to order real parts and do the job right
Customer Service - 2.0/5.0 -
Acura car was not fixed right after market bumper needs to be replaced