Caliber - Savannah - East
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
The one phone call I made was to ask for an update on when my vehicle would be ready (was estimated originally to be ready for pickup on a Tuesday around 5pm). Whoever I spoke to on the phone was very rude and seemed to be irritated that I was even asking for an update. He explained that he did not have an estimated time or date that I could pick up my vehicle and informed me that I should wait until I am called and told it was ready. My reasoning for requesting an updated date and time was because I live 2 1/2 hours away and had to coordinate plans with my job and/or my in-laws to pick up the vehicle. I explained this and again very impatiently he told me to wait to be called and told that my vehicle is ready. He said it could be Tuesday night. It could be Wednesday morning. Tuesday night my boyfriend called to see if we could get an updated pick up time and I was told whoever he spoke to was very rude also and claimed to have told me the prior day that my vehicle would be ready between Friday and Monday (which we’re not the days that I was originally given) it was no big deal. I had a rental car to get around with for the time being, but the customer service that we were given when calling to ask for a simple update was alarmingly poor I did have a positive interaction with whomever called me and told me my vehicle was ready (was not the same person we had been interacting with) and whomever was at the front desk when I picked up my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a good job on Lexas car but My Acura car that they fixed have. improper fit between front bumper and right fender liner.I am requesting Caliber that they replace after market front bumper with the original part to get a proper fit.Pl call 9122729303 for more info.
Likely to Recommend - 2.0/5.0 -
caliber need to replace right fender liner and as a result front bumper as well to have a proper fit and satisfactory service
Repair Quality - 2.0/5.0 -
Caliber collision did not do a good job on Acura by installing after market parts. Front bumper and liner both were after market did not fit right ?they need to order real parts and do the job right
Customer Service - 2.0/5.0 -
Acura car was not fixed right after market bumper needs to be replaced
Returned Clean
My Experience - 5.0/5.0 -
Employee in Hinesville center was very helpful when dropping off and picking up truck. Only had one phone conversation with Savannah store, but had no issues with them either. Looks like a good job was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair on my 4Runner was accomplished quickly and to my satisfaction. Everything was up front and each day I received some type of update on the progress. If I was to rate the job I would give it a FIVE star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied, Caliber Collision kept me updated on the progress. The final results was that it looks like the repair never happened , back to good as NEW !
Customer Service - 5.0/5.0 -
Daily updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly & professional. Job done in a timely manner. Looks like it never happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Friendly did a great job on my repair.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No communication, lies, excuses, no accountability.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There were 4 postponements, and I will still have to bring the car back in to repair the paint problems.
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Aside from multiple delays, and poor paint quality on the hood, the simple process of picking up a rental car took over an hour, requiring multiple calls to your company from myself and the Enterprise agent. As of 12/19/2025, it appears that you haven’t paid Enterprise for the rental, delaying the refund of my $50.00 security deposit. I will say that Caitlyn was very professional and did everything she could do. Of course she’s not responsible for the problems.
Customer Service - 5.0/5.0 -
If you are referring to the service advisor’s customer service skills, they were excellent.
My Experience - 5.0/5.0 -
I appreciated the updates while my car was being repaired and I am so happy to have my car back! It smells and looks amazing! Thank you so much for the amazing and friendly staff for everything! I will for sure come back if I need another repair done and will definitely recommend it to others. Thank you so much again :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality is great, timing in which it was done, not so much.
Customer Service - 3.0/5.0 -
Very little notice date was being extended and no reason given without having to call and staff seemed surprised there were issues after date pushed out over a month from original.
Returned Clean
My Experience - 5.0/5.0 -
I have never been so happy. I have had really bad experiences in the past. From start to finish. From front desk to the back. I will and always say this is the place to go in Savannah
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Car still needs fixing and didn’t get notifications
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great, fast, and friendly service with clear communication