Caliber - Seneca

4.8 (1,952reviews)

96%

(864) 888-3494

101 Old Schoolhouse Rd, Westminster, SC 29693

96%

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101 Old Schoolhouse Rd
Westminster, SC 29693

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About Caliber - Seneca

See Photos

101 Old Schoolhouse Rd
Westminster, SC 29693

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,952)

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Newest
Rating

1,766 Customers Rated

5 Stars

81.8% Complete

(1597)
4 Stars

5.6% Complete

(110)
3 Stars

1.3% Complete

(25)
2 Stars

0.4% Complete

(8)
1 Star

0.4% Complete

(7)
< 1 Star

1% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is another highlight, with many repairs completed ahead of schedule. The complimentary car wash and detailing service is frequently mentioned as an unexpected and appreciated touch. While most experiences are overwhelmingly positive, some customers noted occasional communication gaps and minor quality issues that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... beyond my expectations. The quality of their work was outstanding, and their attention to detail made my Jeep look new again. The staff was professional, friendly, ..." Read more

"My car looks great. They did an awesome job on my car. They were even able to save a side strip on the ..." Read more

"The work was completed in a timely manner and the workmanship appears flawless. The personnel I dealt with were very professional, from the front desk ..." Read more

"I Was surprised actually could not tell there was any damage to car. Like new! Great staff not to mention ..." Read more

"A very good experience from beginning to end. Customer service was excellent. Job done was first rate. Convenient ..." Read more

"I sincerely thought that my repairs might take more than one week, and I was very happy to have my car back ..." Read more

"Got it sooner than expected."

"A week sooner than we expected."

"It was four days early."

"It was a week early b4 I was expecting it to be ready."

"They did a great job of communicating with me from the moment my car reached their shop after being towed ..." Read more

"I received text messages before and after each step of the repair."

"Informed me thru text updating almost every day"

"Caliber Collision let me know what was happening with my car every step of the process."

"... fine. The trouble began in the last few weeks. First I was told different things by different people when I called to check if repairs were near completion. ..." Read more

"My car was damaged in a wreck at the end of May. I was notified and understood the repairs would take close to a month which was fine. The trouble began in the last few weeks. First I was told different things by different people when I called to check if repairs were near completion. I was told on a Wednesday the car would be done by the end of the week, called at the end of that week and was told the next week as a part came in damaged. Got a call on Thursday the next week was told the car would be ready the next day, got a ride to work but didnt hear anything from Caliber all day so called and was told it was not ready and it would be the next week. Called the next week was then told the car was done but insurance hadnt paid the last payment but they were working on it, end of that week called and was told the insurance still hadnt came through with proof of payment. When I called the insurance company they stated they had not heard from Caliber. I showed grace and understanding as it could come down to miscommunication. Then came time that Caliber called and told me the car was ready, recalibrating, clean, payment came through, and I needed to get the car. I get there to pick up the car, pay my deductible and walk out to the car only to find multiple issues including black sharpie marks on the door, interior that not only wasnt vacuumed but dirtier than before, a panel missing in the back corner at the back door on the drivers side, and the same side back door wouldnt even open. I brought this issue up to the representative who said they would get it looked at immediately. I was late to work that day as we sat waiting for the car which was supposed to be completely done to get these issues addressed. I was given the keys, tested the door, it worked and I left. I get a minute down the road and my back tire pressure sensor starts going off. Turns out it had not been recalibrated after being replaced. I figured Id call the next day for it to be looked at. Next day comes and I go to take my child to the babysitters and the same back door will not open again. I go up to Caliber and have to leave it there, again was late to work as I had to call for a ride from the shop. I wait until almost end of day and had not heard anything, call up and they say that I can get the car they have to order a part and I can bring the car back, leave it again for the back door to be repaired when they receive the part. I used this repair shop because the last time I had to have vehicle repairs the experience was excellent, this has been and continues to be a very disappointing experience. I have been apologized to but there should not be anything to apologize for if proper inspections had been done and repairs had met customer and company expectations." Read less

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... beyond my expectations. The quality of their work was outstanding, and their attention to detail made my Jeep look new again. The staff was professional, friendly, ..." Read more

"My car looks great. They did an awesome job on my car. They were even able to save a side strip on the ..." Read more

"The work was completed in a timely manner and the workmanship appears flawless. The personnel I dealt with were very professional, from the front desk ..." Read more

"I Was surprised actually could not tell there was any damage to car. Like new! Great staff not to mention ..." Read more

"A very good experience from beginning to end. Customer service was excellent. Job done was first rate. Convenient ..." Read more

"I sincerely thought that my repairs might take more than one week, and I was very happy to have my car back ..." Read more

"Got it sooner than expected."

"A week sooner than we expected."

"It was four days early."

"It was a week early b4 I was expecting it to be ready."

"They did a great job of communicating with me from the moment my car reached their shop after being towed ..." Read more

"I received text messages before and after each step of the repair."

"Informed me thru text updating almost every day"

"Caliber Collision let me know what was happening with my car every step of the process."

"... fine. The trouble began in the last few weeks. First I was told different things by different people when I called to check if repairs were near completion. ..." Read more

Sarah (Kia owner) reviewed 7/31/26

My car looked amazing and the exterior was very shiny.

Matthew (Ford owner) reviewed 7/30/26

Stephen (Toyota owner) reviewed 7/29/26

Catherine (Kia owner) reviewed 7/28/26

Absolutely

The experience was great from start to finish. Matt, Sabrina, and Chandler all did a great job!

Great

Gregory (Chevrolet owner) reviewed 7/28/26

Diana (Subaru owner) reviewed 7/27/26

Would recommend them to everyone.

People were great and so helpful. The work is superb.

Matt wa so helpful. Customer service was perfect.

Andrea (Honda owner) reviewed 7/27/26

All employees were very friendly But the wait was excessive!!!!!

Corinne (Chevrolet owner) reviewed 7/26/26

The GEICO gal at Caliber, Aiola did a wonderful job keeping me informed about my truck repairs. You guys are a busy shop and anyone bringing their car to you should expect it will take a while for repairs to be completed. A few hiccups with wrong parts delivered and paint shop delays. But overall I am happy with the results and glad to have my truck back in good shape.

May need to hire an assistant to help with insurance claims.

Josh (Toyota owner) reviewed 7/23/26

Sharon (Chevrolet owner) reviewed 7/21/26

Let a person pick your car up without permission!!!! The car was not finished! Y’all had no right.

Jasmyn (Toyota owner) reviewed 7/21/26

Overall the repair was amazing , couldn't have asked for a better repair. Before dropping off my car I took it to get detailed so that I wasn't leaving a "dirty" car for anyone to have to deal with. When I picked up my vehicle( Which was after hours) the entire interior of my vehicle was covered in a thick layer of what looked like saw-dust I assume from where they had sanded the side of my car during repair. Both the front and back sides of all seats , my interior windows and windshield were very nasty so I had to take it to clean as soon as I picked up. I just feel they could have cleaned my car better before allowing for pickup.

William (Ford owner) reviewed 7/20/26

Done a wonderful job of repairing my truck i would recommend them to everyone...

I would

Good job

Craig (Chevrolet owner) reviewed 7/20/26

James (Chevrolet owner) reviewed 7/20/26

Friendly staff and kept me updated throughout the whole process.

Anthony (Hyundai owner) reviewed 7/17/26

Looks great

The entire staff were very friendly and kept me informed about my car. Especially Mrs Pruitt

Keela (Chevrolet owner) reviewed 7/16/26

Outstanding communication keeping me updated on the progress of my repair. Finished repair looks great.

Sarah (RAM owner) reviewed 7/15/26

James (RAM owner) reviewed 7/13/26

Very happy with the results on my truck

Amy (Ford owner) reviewed 7/10/26

Kathy (Toyota owner) reviewed 7/9/26

Caliber did a wonderful job and Matt Morton is a great asset to your company. Thank you.

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Seneca

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Seneca

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,952)

1,766 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?