Caliber - Seneca

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Thanks

Repair Quality - 4.5/5.0 -

Nice job good service thanks

Customer Service - 4.5/5.0 -

Good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great and fast sevice

Customer Service - 5.0/5.0 -

Great and fast service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Chandler always kept me updated about my vehicle. The whole shop are very polite and professional.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good work, helpful and met schedule promised

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matt called me with every step they did

Customer Service - 5.0/5.0 -

Always the phone calls to keep me informed

Returned Clean

Likely to Recommend - 0.5/5.0 -

Unlikely is too strong. Should ask never

Repair Quality - 0.5/5.0 -

See notes above

Customer Service - 1.5/5.0 -

When promised a new engine wiring harness they let the dealer "repair" it. Multiple problems and Caliber didn't even check the accuracy of the repair. Lighting, horn, other systems not working or correct. Had to return the vehicle within 20 minutes. Now offering me a substandard repair with a limited warranty. Taking so long my rental limits are about ending.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Matt was great! Thank you for excellent service as usual!!

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Paint looks great and was done faster then expected

Customer Service - 4.5/5.0 -

Everyone was friendly and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Unfortunately this is my third time My car has been there! Clearly I am happy as I am a return customer lol and I also am happy to refer other people to the shop :-)

Repair Quality - 5.0/5.0 -

Matt and the team has been fantastic w me and the car!

Customer Service - 5.0/5.0 -

Same as previous comment

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I couldn't ask for better service! I was given total respect ! They kept me informed of everything that was going on. I would highly recommend Calibers for any service. Those guys in Westmister Calibers are awesome!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have but they don't need work done yet anyway.

Repair Quality - 5.0/5.0 -

So good I wouldn't go anywhere else!!!! People there bent over backwards to help me. Please take Roger out of the automated system and put my name instead for I would surely be back for anything I need from a body shop!!!!!!!

Customer Service - 5.0/5.0 -

So great!!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Liked everything about this shop.

Repair Quality - 5.0/5.0 -

Told us from start, may find something else once repairs started. And he called tell me headlight had to be replaced.

Customer Service - 5.0/5.0 -

Matthew Morton (Service Advisor) was top notch from day 1 when we took in for estimate, time frame involved, until car repairs finished. He was always available to answer any concerns.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We were especially impress with Mac ,the person we worked with

Customer Service - 5.0/5.0 -

Their communication kept me up to date.

Returned Clean