Caliber - Silverthorne

4.6 (2,462reviews)
93%
191 Adams Ave,  Silverthorne,  CO  80498

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,462)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent communication, with many highlighting the regular text and phone updates throughout the repair process. The quality of repairs receives high marks, with vehicles often looking like new upon completion. Staff professionalism and customer service are frequently commended, with customers appreciating the helpful and courteous approach. While some customers experienced delays beyond original timelines, many understood these were due to parts availability or external factors. A few customers noted issues with vehicle cleanliness upon pickup and some had to return for minor corrections, but the overall sentiment reflects satisfaction with the final repair quality and the transparent communication provided throughout the process.
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"Excellent work, very professional. Be aware of turn around time. But I still recommend ..." Read more
"Repair perfect, communication excellent, personal service exceptional."
"... the difference between where my car was damaged . They did a great job and in the time they said. Don't see that much, these days. I highly recommend ..." Read more
"... bring my vehicle back twice after the repair due to poor workmanship, including a serious safety issue where the front passenger seatbelt was reinstalled ..." Read more
"The repairs took about a month longer than originally stated and half of the damaged was not even repaired."
"They gave daily, sometime multiple times a day, updates."
"Loves the text updates"
"Good communication Although got took way longer than anticipated"
"I was not kept informed about the repair status and had to call for updates myself. My car was there ..." Read more
"no communication from Caliber. I had to call them for updates"

My Experience

Great job repairing my Toyota! Thank you!

Likely to Recommend

Lots of excuses, but almost done, just have to get decal for door, and finished bill to insurance almost 2x as much. Finished door/ rocker panel does look good

Repair Quality

Took vehicle in 6/8, projected for 6/30 completion . Did not get till 7/20. Still need a badge on passenger door( (1500 classic decal ). Did not have 2nd car. Very inconvenient. I live 3 bus rides away in Alma. Approx. 30 miles away

Customer Service

Time for completion kept getting delayed. Then final bill was twice original estimate. ( looked like simple repair, but I’m not auto body expert). Door shell for estimate was $1230, price for new door( part), then told they used used “door shell” finished product appears ok. I priced doors thru Pull and Pay auto parts doors at $100

Returned Clean

Likely to Recommend

Repair Quality

Sara was very helpful with a lovely spirit. It was very much appreciated. 🙏

Customer Service

Returned Clean

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My Experience

COMPLETED REPAIR ON TIMELY BASIS. VEHICLE LOOKS GREAT.

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Repair Quality

LOOKS NEW

Customer Service

FLEXIBLE. COMPLETED SERVICE IN HALF THE TIME ESTIMATED,

Returned Clean

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Returned Clean

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I would recommend a friend if he needed body work or repairs done to the vehicle to go to Caliber Collision

Repair Quality

Outstanding customer service Justin was phenomenal can't say enough multiple calls and text messages letting me know how the progress was going on my 4Runner while it was getting fixed completely and 100% professional and I would recommend anyone that I know to go to Caliber Collision to have their vehicle repaired

Customer Service

Outstanding customer service Justin was phenomenal can't say enough multiple calls and text messages letting me know how the progress was going on my 4Runner while it was getting fixed completely and 100% professional and I would recommend anyone that I know to go to Caliber Collision to have their vehicle repaired

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My Experience

Josh and Sarah were very helpful

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Returned Clean

My Experience

Thank you for getting my 4Runner back to me better then I left it!

My Experience

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Returned Clean

My Experience

Had considerable difficulty obtaining parts for this repair and took much longer than expected because Subaru was unable to provide the parts for my new model. However, even though the process was slow the final product was excellent. The vehicle looks as good as new and the workmanship appears superior. Cudos to all from the front office to the repair and paint shops for a job well done!

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Returned Clean

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They said 5-7 business days for repair and it took 9. They had my car for a total of 11 days. They were very noncommittal on completion date throughout the process. I understand things can come up but…. Otherwise, they were professional and friendly.

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Repair Quality

Great job

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Thank you

Customer Service

Returned Clean