Caliber - Silverthorne
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
Depends on location (Silverthorne, no) Washington St, YES. Caliber has solid employees at Washngton St. Nate, Wes, Brittany,Matt
Repair Quality - 4.0/5.0 -
Initial service and length of repair was much lower, but the Washington Street facility staff turned a negative experience into a positive.
Customer Service - 4.0/5.0 -
The Silverthorne site (actual repair site) was very poor. They communicated with me,but usually had a "take it or leave it" attitude any time I had options and decisions. Once again, the Washington St. location saved the score. Silverthorne would have been rated around a 2-3.
Returned Clean
My Experience - 0.0/5.0 -
Truck was incredibly dirty. There are scratches in the quarter panel and fender flare that were just installed. Compound was left on the fender and fender flare as well as compound splatter on the door and mirror. Overall, not happy with the final result. While the general repair is acceptable, very poor attention to detail. I now have to take it to another Caliber Collision to have them rectify the issues which means I'll be out of my vehicle again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service Caring folks
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The worst customer service I have ever had and I Owen three service shops my self I'm one my peopled acted like that I would fire them
My Experience - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Key fob functionality didn't work after I got truck back and 2 weeks later it still is not fixed. Truck was sent to Denver dealership to fix.
Customer Service - 2.5/5.0 -
Not a lot of follow up after key fob issue and the fact I paid deductible yet still don't have my truck back yet.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
When I arrived Ito pick up my vehicle I grabbed the mud flap and several plastic pieces holding the under wheel plastic came flying out easily.
Customer Service - 0.5/5.0 -
Brad insulted me several times in our conversations. He told me I knew nothing about how the insurance companies work, he told me that I would always have to pay my deductible(I didnt), and after intially giving a 5 day estimate then I was told by a tech that I might not have my vehicle back for over 16 days. Brad took the time to tell me that I shouldnt be upset that the vehicle was past the estimated time frame. I probably wouldnt have cared if he had just said I am sorry your vehicle will take a few days, but he instead tried to insult me for questioning him about the initial time estimate.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would be a 10 but there was a lot of white powder all over the cab and of the truck
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall very satisfied with my experience.
My Experience - 5.0/5.0 -
Responsive, good work, nice attitude