Caliber - Silverthorne
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and courteous. Appreciated the calls updating me with the progress made on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend Caliber Collision without reservation.
Repair Quality - 5.0/5.0 -
Superb work
Customer Service - 5.0/5.0 -
Always keep me informed of work progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Quality work...sub-par communication
Repair Quality - 5.0/5.0 -
car looks great!
Customer Service - 3.5/5.0 -
communication / updates could have been much better. Text updates were not used...despite being initialized by Caliber. Most updates prompted by myself through phone calls and/or personal visits. Staff were responsive and friendly....though not timely or self-initiated.
My Experience - 0.0/5.0 -
Disappointed in turn around time and communication. Was quoted a Monday to Monday fix time and wasn't communicated with about extended time need. I was even told that after the first week nothing had been done because of tow ins on a stormy weekend. Isn't that why you book people in advance? I would've picked it up and not spent money on a rental car if two ins were going to be worked on before mine. Wasn't impressed with customer service either. Won't be taking my car here again.
My Experience - 5.0/5.0 -
Everything meet my expectations, staff was very friendly, knowledgable, and precise. I will use Caliber for all my auto body needs. Thank You Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were wonderful and my car looks amazing
My Experience - 0.0/5.0 -
Your paint job was subpar. I drove my truck one day for about 6 miles in the snow and there were about a dozen scratches in the paint. No paint job should scratch so easily. I was told that is because I live in the mountains I should expect this. That is a poor excuse. Now you all won't repaint the hood for my "complete satisfaction". You all also forgot to fill the power steering fluid and the pump makes a whinning noise. I was told its a normal sound which it is not. You all won't own up to it and replace the 40 dollar part for my "complete satisfaction". Very poor work and I will not do business or recommend your business in the future.
My Experience - 0.0/5.0 -
This has been an awful experience using Caliber collision. I was told by the front desk that it would be 9-14 days to complete repairs when other shops said 4-6 weeks. Well you all took 6 weeks to complete my truck and it was not completed properly. I feel duped by your business. When I picked up my truck, the front bumper was installed about an inch lower than it should be and looks awful. I also asked for the rear quarter panel trim piece be painted where it flaked and that was not done. I am very disappointed with the work. Brad was very helpful but it seems like everyone around him was dropping the ball. I will be back on Monday April 20th to get these issues resolved. I expect that they will be done that day or I will have my insurance company get involved and take a more serious stance. You can contact me on my cell phone at 970-688-0209. -Loren Mendenhall
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Caliber had my F150 for 6 weeks. I had to keep calling to find out it's status. When I picked it up there was still all the pieces of the collision in the back of the truck. The whole experience left a bad taste in my mouth. Which makes me feel that everything done has a feel of poor quality