Caliber - Somerset

4.6 (541reviews)
94%
108 Mary Beth Lane,  Somerset,  KY  42501

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (541)

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Very nice job. From phone calls, updates, etc. those involved were polite and informative.

Customer Service

Everyone I dealt with was polite and professional.

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Very satisfied

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Satisfied

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My Experience

They were all amazing to work with on my car repair. They kept me updated and helped me with a car rental. I could not recommend them enough. They are the best.

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Great service an great results

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Great service

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Top quality work was kept informed the whole way. Great business to work with.

Customer Service

My Experience

The vehicle was dropped off on November 4, and returned to me on January 9. Need I say more? I will say that after Jeff took over it was much more informative and the process speeded up significantly. Congratulations on a great hire there.

My Experience

The car looks great and looks like a good job was done on it, however the experience was terrible. Delay after delay for nearly a month, due to failures to order the parts. Communication was garbage, twice I just got an email the day of pickup with no phone call (glad i seen it before I drove all the way there). Every time I called it was just a blame game. Twice I had Enterprise charge me and I had to call the insurance to reimburse me because the completion date wouldn't get changed in a timely manner. I'm just glad its finally over.

My Experience

The process was super direct and I was informed about the repair process throughout the entire repair. And the person who repaired my vehicle, Jeff, did an excellent job doing so. And I received multiple updates while the repairs were being completed.

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They lie and they’re slow

Customer Service

They never kept me updated and when they finally did call back, all lies. Horrible communication and very unprofessional

Returned Clean