Caliber - Somerset
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like it is brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond!
Customer Service - 5.0/5.0 -
Casey and everyone we spoke with was kind and informative through the whole process!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
In a world where customer service is a thing of the past it is refreshing to see Caliber has stepped up the service well above and beyond what should be considered a standard for any business. Casey Philippe our service advisor was great!!! Again above and beyond. He checked in with progress reports and was very nice to deal with. Everyone was very pleasant and helpful. Thank you for treating my truck as if it was your own.
My Experience - 5.0/5.0 -
Lots of communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They left over spray all over my windshield
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Was a all around good experience from start to finish!! Will highly recommend them and use them again if need be!!
Repair Quality - 5.0/5.0 -
Did a wonderful job !! Car looks brand new!
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful! They notified me along the way of the progress and when I could expect my vehicle back !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really hope not to need collision repair again, but if I do, I won't hesitate to come back to Caliber. I got a perfect repair and some very good advice from the frontline staff. Any questions I had were answered immediately and my truck looks better than before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was not started when it was dropped off…2 days later it was. The parts from my understanding were ordered a week prior to drop off when the estimate was done. I was originally told the car would be done by Wednesday 10/8 (dropped off 10/6), still was not finished by Friday 10/10 as told and then the bumper was “back ordered” until 10/20. This is unacceptable. I then requested for bumper repair instead of replacement which was then completed for pickup today 10/15. I had to wait for one hour at time of pick up to get my car detailed and vacuumed out because the detail guy just left my car in the bay and went home. I get my car and the calibration and sensor alerts are still on as if they have never been repaired. If I had been the one paying for this service, this would have been even worse but I can say that I will NEVER have my car repaired here again.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Still not fixed!!!
Customer Service - 0.5/5.0 -
Vehicle is still not fixed, I am almost sure most of the charges done were not completed and were falsely charged to the insurance company as well.