Caliber - Springville

4.9 (1,858reviews)
97%
237 S 2200 W,  Springville,  UT  84663

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,858)

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Great

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Great besides the parts delay

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Repair Quality

Very professional and fast work. They went above and beyond what I expected. Thank you so much for your service.

Customer Service

Returned Clean

My Experience

The Calliber technician I worked with was great. Quick service and regular updates. The problem was the back bumper they replaced on my car. After market part on my car has a poor fit and feels flimsy, overall the plastic feels unstable and cheap compared to the OEM part which was on the car before. I stand on that back bumper to access my sports roof rack, now when I stand on it the bumper feels like it will break off. I suppose this is to be expected and I’ve learned my lesson, next time someone runs into my car I’m advocating more for an OEM replacement. Seems unacceptable that insurance won’t pay for an OEM part when that’s what was on the car before, and it’s their policy holder’s fault for hitting my car. I just wish Calliber had been willing to price match for an OEM part. Everytime I see my car now I will be thinking about that cheap rear bumper.

My Experience

They communicate well, and their work is fabulous. I appreciate Josie always being cheerful and helpful, and Chris answered all my questions and kept me up to date on the process.

Likely to Recommend

Best shop ever!

Repair Quality

They go the extra mile to match paint so that it will wear evenly.

Customer Service

Josie and Chris are both awesome. Always ready to answer questions and keep me updated.

Returned Clean

My Experience

I felt that my car was in good hands the moment I handed Caliber Collision the keys. The process was quick and easy, and I had my car back in no time! Chris was an excellent help and kept me informed about my car's status.

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The moment I gave my keys to Caliber Collision I felt my car was in good hands. I couldn't be more satisfied with my experience.

Customer Service

I never felt like I was in the dark about my repairs. Caliber Collision was extremely transparent with their procedures and let me know if something had changed immediately.

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Repair Quality

Looks great as far as We cannsee

Customer Service

They were especially especially great up work with

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My Experience

Really nice place and good people they explain everything so you know what there doing and they text you to give an update on you vehicle I really recommend it

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Great communication, got my car back to me 2 weeks ahead of schedule too!

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Returned Clean

My Experience

The job was done in a very timely manor. I appreciated Chris keeping me informed on my car's progress. I was very satisfied with the work that was done on my car. Plus, they took the time to make sure my car was clean inside and out when I picked it up

My Experience

Joe is professional and thorough, very friendly..

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My car was totaled. Caliber Collision didnt repair it

Repair Quality

They didn't repair it

Customer Service

Very nice people

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Returned Clean