Caliber - Stewartstown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for your excellent work!
Likely to Recommend - 5.0/5.0 -
was very pleased
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everything was fine
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
When I initially drop the car off and they did the estimate I was told it would be done on the 27th then I received a text message the day before stating that be ready on the 31st then I got a text message on the 30th saying that it was ready
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It was a terrible experience. The completion date got pushed back 3 times and when I finally got it back the alignment was not even close to being right. The running boards I told the employee I wanted the day after I dropped the truck off were nowhere to be found - Almost 2 months later after the body work was complete so had to order them again and dropped them off. A week later was told they wo t Iinstall them. So they were in the bed of the truck when I picked it up. .was told they can not install the running boards I wa Ted The very next morning I got stranded at Home Depot Devina the secretary I dealt with was the only part of this company that I would give a 5 star rating too. Everything else a solid 0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Devin was really amazing with keeping me updated through every step. She was so sweet and Debbie too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I couldn’t understand why the door handle was not painted? It’s part of the door. Just doesn’t make sense to me why you would not paint it?
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked how Neva kept me posted on everything that was being done to my vehicle and the time line on when I would get it back. They were all very professional and knowledgeable. I will highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout the process and the work was completed on schedule. The repair to the damaged backend looks like a new car. Thanks very much Caliber!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As stated on my previous responses, my vehicle was finished on time and looked great when I picked it up.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
First let me say Devin was amazing with communication and keeping me up dated… the amount of time my car was there was unbelievable to long … almost 2 months!!! My husband is a painter and worked for a dealership for 25 years and now paint boats and RVs … the amount of time they said it took for the body, work and paint was WAY longer then it should of taken. The body work and paint aren’t the best either. So if you have a really nice vehicle and want it done correctly don’t take your car there. Other than that the ladies in the office are amazing !
Customer Service - 5.0/5.0 -
First let me say Devin was amazing with communication and keeping me up dated… All the ladies in the office are amazing !
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout the entire process. Positive and professional. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already talk to my friends about how great my car looks and how great they were to deal with.
Repair Quality - 5.0/5.0 -
My car looks like the trash can incident never happened.
Customer Service - 5.0/5.0 -
My service advisor, Devin , not only did a great job on my car ahe le me know what was going on with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick, friendly and professional. Helpful through whole process from dealing with insurance company to rental car return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Because of the tardiness
Repair Quality - 2.5/5.0 -
The repair took so long, 6 weeks, I was told that one of the parts ordered, was sent incorrectly 3 times. When I went to pickup the truck, the check engine light was on, and the lady who did the service, told me that the codes was showing the truck needs gas, I think everybody knows the check engine light doesn't turn on when the car needs gas. So, I have had to take the track again to the shop to fix that. It took 2 more days.
Customer Service - 3.0/5.0 -
Same as previous comment