Caliber - Tampa - US 301
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
very likely
Repair Quality - 5.0/5.0 -
very pleased
Customer Service - 5.0/5.0 -
very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
both gentlemen from geico, we're great! Very good customer service from both!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
So happy to have my car back. I loved the daily updates.
Likely to Recommend - 0.5/5.0 -
I am not satisfied with my car after the accident
Repair Quality - 2.5/5.0 -
My car LOOKS good but it drives horrible
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
We have a tag light that doesn't work and a backup light that doesn't work.
Customer Service - 4.0/5.0 -
Number of occasions where I was to be called back information for the next hour so.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I feel like your repair team was more an agent for the insurance company rather than an independent repair shop. Your employee called me to your shop to discuss in his opinion of why he thought previous damage existed before my vehicle was rear ended. I explained to him that the hatch back was not misaligned before the accident and he said he felt it was. He had absolutely no evidence that it was. He then said the adjuster would come out and look at it. Then when I spoke to the adjusted he parroted the same exact comments your employee did to me previously. Even to the hatch not being misaligned prior. This then put me in a situation to either fight a large insurance company or deal with it afterwards. I feel your employee took the liberty to act on behalf of the insurance company. The adjuster did pay your shop extra labor hours to do something I do not know what? My hatch back is still misaligned. I guess the insurance company wins and your shop gets a couple extra hours of labor for being part if their team. I will truly take every opportunity to relay this story to all I come in contact with and will look for every possible outlet on the Internet to post this story in hopes of preventing other unsuspecting customers of become victims of this process your corporation has in place. I am also exploring other options to determine if any ethics were violated in this process.
My Experience - 5.0/5.0 -
I was greatly happy with all employes...KC was very nice to me....way to go!!!!
Likely to Recommend - 5.0/5.0 -
I kept telling all of my co-workers, friends and family what a smooth and easy process this was. I thought that it was going to be a lot more difficult. I would definitely recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
At Caliber I felt that they cared about their service and their customers. They made sure everything was perfect before I picked up my car.
Customer Service - 5.0/5.0 -
Everyone was very nice and answered any question I had.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Service was very slow. They failed to call us back multiple times and after a second trip back to the facility there is still an issue with one of my lights.
Customer Service - 3.0/5.0 -
failed to return calls multiple times.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The blind spot monitor on my car that was working BEFORE I brought my car in for repairs is no longer working. Also, the mirror that was replaced does not look as if it was affixed properly.