Caliber - Toms River

4.6 (3,180reviews)
92%
1920 Nj-37,  Toms River,  NJ  08753

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,180)

My Experience

Working with you was extremely easy and the car looks perfect. I will definitely recommend you to my friends for any future work. Thank you again!

My Experience

Overall great experience. They kept me updated on the status of the car via text message and when I arrived they were able to tell me exactly what was done and were very knowledgable.

My Experience

Very professional excellent work and fair estimates. Would highly recommend them

My Experience

I’ve used caliber previously and recently sent my mother in law there a few weeks ago. It’s the only place I’ll go. Staff is friendly, communicative and explained everything fully.

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Customer Service

Likely to Recommend

AS I mentioned on the previous question, I would recommend Caliber to anyone.

Repair Quality

The person who handled my claim Shawn Kerr was an absolute 10 rating. When I dropped my car off on Tuesday morning Aug 18 He aadvised me that he will try to get the car back to me by Friday or Monday the latest which is when I picked up my car. The workmanship was awesome and he also put my car thru the car wash. It looked like a new car. I was 100% satisfied with the workmanship and also Shawn's professionalism and demeanor. It was a pleasure dealing with Shawn and Caliber. I would recommend them to anyone. Thanks Shawn.

Customer Service

As I mentioned on the previous page my satisfaction was a 10 plus.

Returned Clean

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Customer Service

My Experience

Excellent customer service on top of absolutely perfect repair of my bumper.

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Repair Quality

Great customer service and impeccable workmanship

Customer Service

Returned Clean

My Experience

The process was fast and painless, it’s a 10 all the way across the board you guys were fantastic

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Repair Quality

Short sweet and painless.

Customer Service

Returned Clean

My Experience

Thank you for doing a wonderful job, my car looks beautiful! I want to thank Shawn Kerr for his professionalism and understanding what delays due to customers financially. And Beth is absolutely delightful. And your technicians are very talented and they made my car look showroom ready.I was advised of a few reschedulings for the completion date due to waiting on parts or the glass installer not being there on Friday 08/07/26 but came in on Saturday. That delay was very disappointing since my insurance company ended my coverage for my rental car on Friday 08/07 and would not extend it. So I had to pay out-of-pocket $30/per day plus taxes and I was also paying the taxes for the whole month on the rental. Overall, my experience with CALIBER COLLISION was very positive and I would say to your team “a job well done“. Thank you.

Likely to Recommend

Yes, I would recommend caliber to family and/or friends

Repair Quality

Customer Service

Caliber has an excellent team that keeps the customer up-to-date with the process

My Experience

10/10!

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Returned Clean

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Repair Quality

Loved my service at CC. Will always use TR CC for all my autobody needs. Thank you guys.

Customer Service

Returned Clean

My Experience

My Experience

The job was done well, the final product wasn't. Car should have been cleaned. There was so much dust inside the car , I could have wrote my name in the dust, it was like they left the windows down when they did the work. I told the manager and he said he will blow it out. After he did that , i asked why wasn't it detailed and he said the insurance doesn't pay for that. Poor excuse , when a car goes in for body work , it should be cleaned when it comes out.

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Repair Quality

The car came out ok, when they called me for the pick up they said they did a walk through and had it detailed. That was totally false , car was so dusty inside, I could have wrote my name on the dash. Guy said the insurance doesn't cover washing it. Never heard that before

Customer Service

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Repair Quality

Unfortunately, this was the 3rd time needing work done, and have only used Caliber in Toms River

Customer Service

Very helpful and kept me informed of updates

Returned Clean

My Experience

Everyone was very helpful and easy to talk to

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Repair Quality

Very good communication and job was done very well

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My Experience

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Returned Clean

My Experience

I am very satisfied with Calibar and staff. Made me feel that they were qualified to do a good job repairing my car and did.

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Repair Quality

Excellent

Customer Service

Returned Clean

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Customer Service