Caliber - Toms River
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Overall, I had a great experience with Caliber Collision. My car looks as good as new. The staff were very professional and accommodating. It was definitely a job well done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome people, awesome service! I will definitely use them again, if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people, awesome service, and the car looks good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would have to say your communication skills with the customer is horrible. When I called on Monday to see the status of my car I was told I should have it on Wednesday things come up. When I call progressive within two minutes of me getting off the phone I get a text message from you people saying Wednesday afternoon. When I called Wednesday at 12 oâclock to see what time I can pick my car up I was told late afternoon. Somebody progressive called me and said my car should be ready in the afternoon on Wednesday. I called at 4 oâcloc I was told I should have it on Wednesday things come up. When I call progressive within two minutes of me getting off the phone I get a text message from you people saying Wednesday afternoon. When I called Wednesday at 12 oâclock to see what time I can pick my car up I was told late afternoon. Somebody progressive called me and said my car should be ready in the afternoon on Wednesday. I called at 330pm To see if I could pick my car up at 5:30. I was told that my car needed an alignment and that the person that does that is off today. If you people knew that you shouldâve communicated with me with that. I think you people need to learn how to communicate to your customers. The lack of communication is horrible and I am not satisfied on the communication
Likely to Recommend - 0.5/5.0 -
Absolutely not there bunch of thieves they stole a dollar out of my vehicle. And the lack of communication I would never recommend them in Progressive should get rid of these peop
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
No communication whatsoever and they still a dollar from my vehicle. Theyâre nothing but thieves
Returned Clean
My Experience - 5.0/5.0 -
Great job and kept me informed of all the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The consistent updates were very appreciated.
My Experience - 5.0/5.0 -
Everyone was very nice that I dealt with. They made a very inconvenient event like getting into an accident a very fast and pleasant experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so friendly and courteous. The repairs were perfect. The email updates were timely and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had my car back in one day! Truly amazing service,I picked up my car at 7:30am and only had to wait a few min for my car. I got in and it smelt amazing and it was vaccumed cleaned! They also took the extra step to get off some paint off my car that didnât belong there! I was impressed! Thanks so much for nakont my morning! Not to mention the new bumper that was replaced!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Just took longer than I thought