Caliber - Victorville - Downtown
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and friendly staff. Karen was very helpful throughout the entire process. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karen and Mandy and Julia were both very accommodating and pleasant.This was my first claim ever and it was handled professionally.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff is very kind and friendly. I truly appreciate the text messages and phone call’s updating me about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karen and team were great throughout the entire process.
Customer Service - 5.0/5.0 -
Karen and team were great throughout the entire process.
My Experience - 5.0/5.0 -
It was my first time using Caliber Collision and as far as I can tell the timing in which I was given for completion of the repairs was most important and I am very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The time that it took to make the repairs was what I liked most
Customer Service - 5.0/5.0 -
All customer personnel were very caring and courteous
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I still had to scrap duct tape adhesive off my car and found random pieces of broken glass but other than that I’m pretty pleased with the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and great body work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Karen for being so amazing and keeping me updated on my car. You guys made this experience so amazing and I can’t thank you guys enough!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought Customer Service left the planet until the manager at the Victorville location, Brian, proved it still exists along with the support staff there; today that was Mandy who handled the paperwork. The positive experience of their customer care made all the difference in my life today along with the great body work done on my car. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Karen is Amazing!
Returned Clean
My Experience - 5.0/5.0 -
Great communication while my car was being repaired. Everyone was friendly and very welcoming.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service by the machine the cashier needs a little more friendliness
Customer Service - 5.0/5.0 -
Great service by the machine the cashier needs a little more friendliness