Caliber - Warner Robins

4.7 (3,021reviews)
94%
581 Carl Vinson Parkway,  Warner Robins,  GA  31088

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,021)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and knowledgeable. The quality of repairs is highly regarded, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is another key positive, with many repairs completed ahead of schedule. The shop's professionalism, attention to detail, and willingness to address any concerns contribute to high customer satisfaction and strong recommendations.
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"... process so easy and explained everything very well. The professionalism is outstanding! When I picked my car back up, I couldn't even tell ..." Read more
"Amazing and friendly service! My repairs were done in a very timely manner and ..." Read more
"It was well done! Can't even tell my car was in an accident."
"... am always pleased with the work Caliber does. Ive never gotten my vehicle back and been disappointed at the quality of work that your team provides." Read more
"Amazing and friendly service! My repairs were done in a very timely manner and before the predicted time. And – – they vacuumed the inside and washed the outside. ..." Read more
"It was ready before promised."
"I was given a 2-3 week estimation on completion. The vehicle was completed in 1 week"
"It was ready about 8 days before it was originally scheduled"
"It was ready two days before estimated!"
"The shop regularly sent me updates on the state of my car. Due to this, I was better able to navigate this journey."
"Sent me texts, calls to make sure I was informed."
"... All staff were courteous, extremely thorough and communicated updates throughout the repair process. Overall extremely pleased! Thank you." Read more
"Communication was excellent!"
"Via calls and texts! Loved the communication"

My Experience

Always fast and efficient. With great customer service .

Likely to Recommend

Repair Quality

NO GOOD SERVICE.

Customer Service

Returned Clean

My Experience

You did a fine job at fixing the truck

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My Experience

My Experience

We will definitely use Caliber Collision should we ever end up in this situation again. Thank you again for the amazing experience

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Repair Quality

The complete experience was great for drop off to pick up. Friendly staff and great service

Customer Service

My Experience

It was handled in a real professional manner I was please with service and the repairs done on my ford f150 I appreciate this very much thank you Mr hickey

My Experience

So far everything looks good like new but to soon tell but I pray all is well

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Repair Quality

Have not did that much driving yet but just to look at it it looks good

Customer Service

You all were very nice and patient

Returned Clean

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Repair Quality

Great job

Customer Service

Great job

Returned Clean

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My Experience

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Returned Clean

My Experience

After getting backed into in a parking lot by a much (much) larger SUV our insurance company recommended a few local places. We chose Caliber after a quick poll of my friends and coworkers. We picked an appointment Monday (following the Sat fender bender) and we were told we should expect 2 weeks repair time. We received estimates and updates via text (Thanks Ryan) and email about every other day. We got the car back 5 days early. We even received an estimate about fixing a door ding (non related) that we asked about. Everything was sent to me via email as well as uploaded to our insurance APP. Car looks great. Couldn’t be happier with the communication and customer service. Would totally use them again (but I hope I don’t have too 😉)! 100% Satisfied!

Likely to Recommend

Caliber was recommended to me and now I know why.

Repair Quality

Looks like nothing ever happened.

Customer Service

This comment goes to ELEVEN! Ryan kept me up to date every step of the way without being overwhelming. I always knew exactly what was going on and even got updates sent to my insurance company.

Returned Clean

My Experience

Thank you

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