Caliber - Waynesville

4.7 (661reviews)

94%

(573) 774-9999

25515 Hwy 17, Waynesville, MO 65583

94%

See Photos

25515 Hwy 17
Waynesville, MO 65583

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Waynesville

See Photos

25515 Hwy 17
Waynesville, MO 65583

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (661)

Sort By:
Newest
Rating

533 Customers Rated

5 Stars

70.3% Complete

(465)
4 Stars

5.4% Complete

(36)
3 Stars

0.8% Complete

(5)
2 Stars

0.5% Complete

(3)
1 Star

0.8% Complete

(5)
< 1 Star

2.9% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the team's professionalism, friendliness, and willingness to go above and beyond - including offering rides, detailing vehicles inside and out, and handling insurance coordination seamlessly. Regular text and phone updates were frequently commended for keeping customers informed and reducing stress. Repairs were often completed ahead of schedule, and the quality of workmanship was described as making vehicles look brand new. A few customers noted areas for improvement, including occasional delays due to parts, inconsistent follow-through on promised callbacks, and rare quality concerns such as misaligned panels or paint issues - all of which were flagged directly by customers. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Communication

"Excellent team at caliber collision. The communication, service and quality are the best."

"The team was great and the repairs were flawless. Will be recommending to friends and family in the area."

"Repairs were quick and great. Car looks like new."

"Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches ..." Read more

"These people are awesome, went above and beyond for me"

"... the process they maintain communication with me. They contacted me at least twice a week letting me know where they were at in the process of repairing my ..." Read more

"... clear and straightforward, and I appreciated the regular text updates that kept me in the loop without needing to follow up. To my surprise, the repair was completed ..." Read more

"they would say they were going to give me a call back and they never did. I always had to call first."

"... the quick service especially during the holidays. The communication thru text was awesome. You guys kept me in formed of every step. I appreciate the clean car ..." Read more

"... They kept saying theyd call when it was ready and I never received a call, instead I checked online and found a new estimated pick up date" Read more

Service Quality
Communication

Service Quality
Communication

"Excellent team at caliber collision. The communication, service and quality are the best."

"The team was great and the repairs were flawless. Will be recommending to friends and family in the area."

"Repairs were quick and great. Car looks like new."

"Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches ..." Read more

"These people are awesome, went above and beyond for me"

"... the process they maintain communication with me. They contacted me at least twice a week letting me know where they were at in the process of repairing my ..." Read more

"... clear and straightforward, and I appreciated the regular text updates that kept me in the loop without needing to follow up. To my surprise, the repair was completed ..." Read more

"they would say they were going to give me a call back and they never did. I always had to call first."

"... the quick service especially during the holidays. The communication thru text was awesome. You guys kept me in formed of every step. I appreciate the clean car ..." Read more

"... They kept saying theyd call when it was ready and I never received a call, instead I checked online and found a new estimated pick up date" Read more

Eric (Ford owner) reviewed 9/24/26

Donovan (Chevrolet owner) reviewed 9/23/26

Vehicle was in great condition and the staff was very helpful to military members on extremely tight schedules.

Devon (Nissan owner) reviewed 9/21/26

Staff at the Waynesville, MO location were courteous and respectful.

Zuleyma (Hyundai owner) reviewed 9/21/26

Everyone was so nice and helpful

Charlene (Toyota owner) reviewed 9/17/26

Regeina (Ford owner) reviewed 9/15/26

The team there is very friendly and helpful. They go that extra mile for their customers. They keep you well updated about the status of your vehicle. I would highly recommend them to anyone.

Marilyn (Ford owner) reviewed 9/14/26

Workers are not honest and did not accept responsibility for their actions.

Hood and tailgate had to be realigned when I went to pick up my car.

After the hood and tailgate alignments were completed, I looked over the vehicle one last time and discovered a fresh chip (metal was bright silver) and dent on the top of my hood. I was told that they didn't do it, big fat LIE!!!!!! I was told to have it added to my claim and then they could fix it in a day.

Seth (Toyota owner) reviewed 9/12/26

Technicians and staff at caliber collision were extremely helpful in explaining the process for my repair. They kept me updated constantly and were extremely professional.

William (Honda owner) reviewed 9/7/26

Ltcol Bobby (Nissan owner) reviewed 9/7/26

Christian (Toyota owner) reviewed 9/7/26

Easy to work with, daily updates help track the progress.

Joseph (Jeep owner) reviewed 9/3/26

Gage (Kia owner) reviewed 9/3/26

Windshield had paint spray over particles over it, bumper not aligned or connected properly, and over 30 days to fix minimal damage to hood, bumper, light.

Kyla (Ford owner) reviewed 9/2/26

Autum (Toyota owner) reviewed 9/2/26

Rude people bad service

No not at all you totaled my car and it wasn’t totaled thanks a lot

0/10

Annie (Ford owner) reviewed 9/2/26

Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches that I had on my car for free. Best in Missouri.

I was told that they were the best, so I will be spreading it to others.

Awesome repair on my vehicle and completed before the expected date, great people and they buffed out scratches, looks new. Than you and you are the best in the area.

Karin (Ford owner) reviewed 8/31/26

Great customer service! Everyone at the shop is wonderful. I appreciate the work that was done to my car and the care that was put into it. They even cleaned the car outside and inside. Thank you so much! ❤️

Roy (Kia owner) reviewed 8/31/26

Louis (Kia owner) reviewed 8/28/26

They crack my back tail light but did not fix the back up light correctly. I am unsatisfie with repair but not good work at all

Christie (Honda owner) reviewed 8/28/26

Top of reviews

Gerber Collision & Glass - St....

4.4 56 reviews
787 Hwy Z
St. Robert, MO 65584
CARSTAR Collision Masters St. ...

4.9 514 reviews
996 Old Route 66
Saint Robert, MO 65584
Taylor Grubaugh Chevrolet

4.5 49 reviews
103 Lowe Ave
Waynesville, MO 65583

view more shops in: Waynesville | 65583

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Waynesville

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Waynesville

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (661)

533 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 2.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -