Caliber - Waynesville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I spoke with there was incredibly kind, informative, and helpful!! I’ve never had to get work done on a car like this and they told me the whole process and everything that it would entail. The text updates were fantastic and it was just overall a great experience! Thank you to everyone there!!!
Likely to Recommend - 5.0/5.0 -
Absolutely, I had a great experience with you all.
Repair Quality - 5.0/5.0 -
Everyone that talked with me was incredibly informative and kind!! Bri was so helpful in helping guide me through the whole process with insurance!
Customer Service - 5.0/5.0 -
Everyone was so kind!! Again, Bri was so helpful and sweet. You guys have a great staff there!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional group. I received daily updates from the drop off date to pick up date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Owner is Suzanne Wilber Excellent customer service, good communication throughout the process. My car looks amazing and was cleaned spotless inside and out which I did not expect! Will recommend to anyone looking for repairs.
My Experience - 0.0/5.0 -
99% of it was fantastic. The 1% we weren’t satisfied about is that we dropped off the vehicle with some gas, not a full tank, but definitely more than we got back. When we picked up the vehicle, it had no gas in it and my wife had to stop and wait while I went and got gas in a can for her. We couldn’t even make it a mile down the road. I’m not sure if it was just an employee had accidentally missed something because it seems out of character from the rest of the quality of repair and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A great team of friendly professionals that care about the service they provide to our community. My experience was excellent and Tori ensured the everything was done correctly before we received our car back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great performance from a great team. I intend to use them in the future, if needed.
Customer Service - 5.0/5.0 -
There was a small disconnect when I arrived to drop off but it was quickly resolved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Great customer service! Everyone was professional, accommodating, and kept me informed throughout the process with parts updates etc . The pickup was quick and easy, and the entire/staff and experience was excellent. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed in the time frame you gave me. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very communicative throughout the entire service process, professional and attentive. I highly recommend the crew in Waynesville, they will go above and beyond for you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tori was great—respectful and professional—great communicator