Caliber - Waynesville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was nice and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice staff, excellent work within a reasonable time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with Caliber Collision! The truck looks Great! I was very well informed throughout the whole process. The staff are on top of there game!
My Experience - 5.0/5.0 -
It was truly a pleasure working with everyone there the front desk receptionist, the finance lady and Roger all 3 were very professional and worked with me from the repair to delivery of my vehicle to the location of my choosing. If there is a negative comment, it would be that we did not discuss form of payment, I was prepared to pay cash and your business does not accept cash.
My Experience - 5.0/5.0 -
It did take a few days longer than originally promised. It was a door repair and after 6 work days I got a call that additional work was needed: cable inside door was snapped and hinges were bent. I thought things like that should have been discovered earlier in the process instead of extending work time 4 days longer than originally planned. Quality of the work appears top notch. Happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you call when the exhaust tip come in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super nice team. Stayed in touch.
My Experience - 5.0/5.0 -
Vehicle looks as good as new, maybe better, pleasant folks. Easy to do business with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was amazing to work with and they did an amazing job repairing the damage to my vehicle. Jody was very pleasant to work with and kept me informed every step or the way
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My headlights were not in the door pocket like you instructed me they were. I guess someone's enjoying their new headlights you're welcome kind of sucks that I have to buy them now because the stock was totally look like freaking crap. And the little square hole you left in my center console right in front of my shifter and that's kind of not cool but whatever
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Roger the repair foreman was very knowledgeable and very customer oriented and got us out when promised when parts came in after three in afternoon and contacted us real time so we could get our car that same evening while also allowing us to return rental car ahead of schedule! He could have put it off another day but got it to us by 5:15 that evening!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roger took good care of me! He went for a ride with me and fixed an air noise issue which might not have been Calliber’s issue! Very professional and customer service oriented!!