Caliber - Wenatchee
625 South Wenatchee Avenue,
Wenatchee,
WA
98801
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting regular text and phone updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely commended for being professional, friendly, and accommodating. A few customers noted areas for improvement directly from their experience, including desires for more frequent communication, occasional delays due to parts availability, and isolated concerns about paint matching and repair quality.
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Service Quality
"... insurance company a considerable amount of money. Repairs were excellent and customer service was phenomenal. Dont have enough good things to say about them, we ..."
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"... kept me informed about everything was happening. The work performed was top class. The repair looked as good as a new car. I highly recommend this shop for ..."
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"... the status updates and communication from Caliber. The work done was clearly of the highest quality and it was a pleasant surprise stepping into a clean ..."
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"... Collision has repaired auto body dingsscratches. They are TOP NOTCH in every aspect of their services- from unrivaled customer service to every aspect ..."
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"... were treated respectfully and professionally, and the work done was of the highest quality."
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"It was 10 days early"
"It was early! By 6 days!! I expected it to take so much longer!"
"... me up to date on the progress with my car repair. Car was ready early, clean and ready to drive when I arrived to pick it up."
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"Awesome work. Professional personnel. Done 5 days earlier than anticipated. GOD BLESS"
"Was several days late."
"They were excellent to work with! Intake, rental car coordination, progress updates, completion communication, closeout and clear informatiom ..."
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"Communication was first class, repair was done in a timely fashion. Thanks"
"Great customer service. Company communicates well over different platforms so you get your updates even though you can't answer ..."
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"Improve communication, paint work, and more timely repairs"
"I would of liked more communication on what was going on. over all the communication was minimal but there ..."
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Kenneth
(Kia owner)
reviewed 10/1/26
My Experience - 5.0/5.0 -
The repair looks very good. They even vacuumed out my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Toyota owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Jason
(Ford owner)
reviewed 9/29/26
My Experience - 5.0/5.0 -
The service was excellent as always. Unfortunately I have use them too often
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Laird
(Lexus owner)
reviewed 9/29/26
My Experience - 5.0/5.0 -
Very very professional and my new bumper looks great! Thank You
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Jeffrey
(Honda owner)
reviewed 9/29/26
My Experience - 5.0/5.0 -
The van was detailed and cleaned and looks brand new! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Victoria
(GMC owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stephen
(Chevrolet owner)
reviewed 9/28/26
My Experience - 5.0/5.0 -
Everything about the process was easy, from the initial evaluation to scheduling my repairs, the staff was always professional friendly and informative. My car came out looking great. I'll definitely recommend Caliber Collision to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kelly
(Acura owner)
reviewed 9/26/26
My Experience - 5.0/5.0 -
Eddie was wonderful and thorough about what needed to be done. The receptionist was really polite and courteous. I would definitely recommend Caliber Collision to others.
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Martin
(Ford owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Edwin
(Subaru owner)
reviewed 9/17/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Amy
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Victoria
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0 -
I already have Facebook to someone named Kinda Summers looking for body work in Wenatchee asked where to take vehical.
Repair Quality - 5.0/5.0 -
August 18th to September 8th with extra task added to replace addition back panel added to previous work order. Their workmanship is excellent.
Customer Service - 5.0/5.0
Returned Clean
Jesus
(GMC owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Leonor
(Hyundai owner)
reviewed 9/8/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kelly
(Acura owner)
reviewed 9/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Benjamin
(Chevrolet owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Margot
(Honda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michelle
(Subaru owner)
reviewed 8/31/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Irene
(Subaru owner)
reviewed 8/31/26