Caliber - Wenatchee

4.9 (2,159reviews)

98%

(509) 664-4044

625 South Wenatchee Avenue, Wenatchee, WA 98801

98%

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625 South Wenatchee Avenue
Wenatchee, WA 98801

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About Caliber - Wenatchee

See Photos

625 South Wenatchee Avenue
Wenatchee, WA 98801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

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Website

Reviews (2,159)

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Newest
Rating

1,777 Customers Rated

5 Stars

69.6% Complete

(1502)
4 Stars

8.3% Complete

(180)
3 Stars

2% Complete

(43)
2 Stars

1.1% Complete

(23)
1 Star

0.3% Complete

(6)
< 1 Star

1.1% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and accommodating. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers informed throughout the repair process. The quality of repairs receives high marks, with many customers noting their vehicles look brand new and that damage is completely undetectable. Timeliness is generally excellent, with many repairs completed ahead of schedule. Additional appreciated services include vehicle cleaning, rental car coordination, and going above and beyond customer expectations. Some improvement opportunities mentioned include occasional delays due to parts availability and the need for more consistent communication in certain cases.

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Service Quality
Timeliness
Communication

"... insurance company a considerable amount of money. Repairs were excellent and customer service was phenomenal. Dont have enough good things to say about them, ..." Read more

"... kept me informed about everything was happening. The work performed was top class. The repair looked as good as a new car. I highly recommend this shop for any ..." Read more

"... Collision has repaired auto body dingsscratches. They are TOP NOTCH in every aspect of their services- from unrivaled customer service to every aspect ..." Read more

"Yes, I would shout it from the rooftops. They do an amazing job and set the bar very high."

"They were excellent to work with! Intake, rental car coordination, progress updates, completion communication, ..." Read more

"It was 10 days early"

"It was early! By 6 days!! I expected it to take so much longer!"

"4 days early"

"The car was ready before they said"

"My truck was ready four days ahead of when it was projected."

"Kept me updated the whole time. Did amazing work"

"Communication was first class, repair was done in a timely fashion. Thanks"

"... intake appointment and leaving the car, i received routine timely updates and great communication! They helped coordinate my rental car for the duration ..." Read more

"Yes they were sending me texts of the process"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... insurance company a considerable amount of money. Repairs were excellent and customer service was phenomenal. Dont have enough good things to say about them, ..." Read more

"... kept me informed about everything was happening. The work performed was top class. The repair looked as good as a new car. I highly recommend this shop for any ..." Read more

"... Collision has repaired auto body dingsscratches. They are TOP NOTCH in every aspect of their services- from unrivaled customer service to every aspect ..." Read more

"Yes, I would shout it from the rooftops. They do an amazing job and set the bar very high."

"They were excellent to work with! Intake, rental car coordination, progress updates, completion communication, ..." Read more

"It was 10 days early"

"It was early! By 6 days!! I expected it to take so much longer!"

"4 days early"

"The car was ready before they said"

"My truck was ready four days ahead of when it was projected."

"Kept me updated the whole time. Did amazing work"

"Communication was first class, repair was done in a timely fashion. Thanks"

"... intake appointment and leaving the car, i received routine timely updates and great communication! They helped coordinate my rental car for the duration ..." Read more

"Yes they were sending me texts of the process"

Heather (Ford owner) reviewed 7/31/26

The experience was so much easier than I was expecting and my car is beautiful! Thank you!

Lisa (Toyota owner) reviewed 7/31/26

Everyone was kind, prompt and helpful. The work was outstanding and finished earlier that expected. 10/10!

James (Mercedes-Benz owner) reviewed 7/30/26

Vernon (Honda owner) reviewed 7/30/26

Just thanks

Great

Mark (Toyota owner) reviewed 7/30/26

Shane (Jeep owner) reviewed 7/29/26

Very happy with Caliber and the communication and the ease of taking care of everything

Jessica (Ford owner) reviewed 7/27/26

Fantastic service! Very happy with my repair. Thank you all. Definitely will recommend your business.

Daniela (Toyota owner) reviewed 7/27/26

Ernest (Subaru owner) reviewed 7/25/26

They always do a fantastic job

Connie (Chevrolet owner) reviewed 7/24/26

Excellent work and excellent service!

Bradley (Honda owner) reviewed 7/24/26

Anthony (GMC owner) reviewed 7/23/26

Eddy was my go to guy and he did a great job of keeping me informed. They were prompt in getting the work done and it looks like new. I have used Caliber before and they are very professional in everything they do. They worked closely with the insurance company.

Did a great job. On time, on budget. Great communication from the team with updates.

See earlier comment. My representative, Eddy was outstanding

Judith (Nissan owner) reviewed 7/22/26

Mary-Ann (Mercedes-Benz owner) reviewed 7/21/26

They were very helpful in. Communicating with me and updating me on the progress they were making on the repairs.

They answered all my questions.with courtesy which I appreciated very much!

Nicholas (Toyota owner) reviewed 7/20/26

Love the work you guys do!

Melvin (Subaru owner) reviewed 7/17/26

Vicki (Toyota owner) reviewed 7/16/26

Kevin (Volkswagen owner) reviewed 7/14/26

Steve (Lexus owner) reviewed 7/13/26

Scotty (Ford owner) reviewed 7/11/26

Our car looks as good as the day we brought it home, they did a fantastic job! And on schedule too! Thank you Caliber!

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Wenatchee

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Wenatchee

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,159)

1,777 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -