First Choice Collision Center

4.9 (290reviews)
98%
601 N Wenatchee Ave,  Wenatchee,  WA  98801

In operation 26 years.

Family-owned and operated, First Choice Collision employs highly skilled technicians and support staff. First Choice Collision Center has been in business for over 20 years and is continually educating all employees to ensure they are knowledgeable and capable in today’s ever-changing industry. FCCC is committed to your satisfaction and dedicated to your safety. We offer a limited lifetime warranty on all our work. We have access to any information we may need and the support of hundreds to properly repair your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (290)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, including precise paint matching, excellent craftsmanship, and thorough attention to detail. Many highlight the professional and friendly staff, with several noting vehicles were returned cleaner than expected. Communication is frequently commended, with customers appreciating daily text updates and proactive outreach. Timeliness is largely viewed positively, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including delays in repair completion, incomplete repairs requiring return visits, and instances where communication could have been more proactive, particularly around parts availability and job status updates.
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"Awesome Business! Great communication, Amazing Craftsmanship. Had 2 of my vehicles done there and would never go ..." Read more
"... the results of the repair to my car. Not only were the repairs done perfectly including the paint match on a 14-year-old car, but the car was totally detailed ..." Read more
"The work done was awesome, matching up with a faded red color on my Pontiac G6. We were treated very professionally. ..." Read more
"First Collision did an excellent job repairing my car. They were always available to answer my questions, ..." Read more
"... done well, but upon further inspection I discovered multiple items that required further attention 3 parts not properly replaced plus a major rattle coming ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I felt that it took a bit too long to fix it. 9 days for a small fix. They did a great job otherwise.

My Experience

Prompt with good communication. We appreciated that they worked with the insurance

My Experience

Thank you to everyone involved. Prompt and professional. Excellent job

My Experience

My Experience

Thank you so much. The daily text updates were so helpful. I especially am appreciative you dropped my car at home for me when I needed the help getting it home. Really great experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you I think you did a nice job. If I ever need any more work done I will be back. I'll tell my friends. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

good people, manager knows stuff

Repair Quality

service was fine; however, bumper cover has a large seam not present before due to being an aftermarket car or perhaps due to rear-end frame or fastener bend. first choice itself was reasonable+competent. i will need to be paid out for residual depr value loss due if not repaired w/ oem-equiv fit

Customer Service

reasonable, good straightforward comm

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a wonderful job. Very friendly and service was great.

My Experience

Great job and communication! Thank you

Likely to Recommend

Repair Quality

Great job, thank you

Customer Service

Very nice to work with

Returned Clean

Likely to Recommend

I recommend

Repair Quality

Good

Customer Service

The service was good

Returned Clean

Likely to Recommend

Repair Quality

They did a great job but I need to bring it back because the door trim is loose

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Some minor adjustments to hood would have been nice but hardly noticeable

Customer Service

My Experience

Nice, honest guys, did a great job. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks good. Can’t tell anything was wrong.

Likely to Recommend

Repair Quality

Wouldn’t know the had been any damage

Customer Service

They gave me a time line and bettered that.

Returned Clean

My Experience

Fast