Caliber - Wenatchee

4.9 (2,166reviews)

98%

(509) 664-4044

625 South Wenatchee Avenue, Wenatchee, WA 98801

98%

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625 South Wenatchee Avenue
Wenatchee, WA 98801

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About Caliber - Wenatchee

See Photos

625 South Wenatchee Avenue
Wenatchee, WA 98801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

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Website

Reviews (2,166)

Sort By:
Newest
Rating

1,783 Customers Rated

5 Stars

69.6% Complete

(1507)
4 Stars

8.3% Complete

(180)
3 Stars

2% Complete

(44)
2 Stars

1.1% Complete

(23)
1 Star

0.3% Complete

(6)
< 1 Star

1.1% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting regular text and phone updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely commended for being professional, friendly, and accommodating. A few customers noted areas for improvement directly from their experience, including requests for more frequent communication, concerns about repair delays, and isolated quality touch-up issues.

Select to learn more

Service Quality
Timeliness

"... insurance company a considerable amount of money. Repairs were excellent and customer service was phenomenal. Dont have enough good things to say about them, ..." Read more

"... kept me informed about everything was happening. The work performed was top class. The repair looked as good as a new car. I highly recommend this shop for any ..." Read more

"... the status updates and communication from Caliber. The work done was clearly of the highest quality and it was a pleasant surprise stepping into a clean ..." Read more

"... Collision has repaired auto body dingsscratches. They are TOP NOTCH in every aspect of their services- from unrivaled customer service to every aspect ..." Read more

"Courteous, professional. Damage was repaired beautifully. My car was sparkling clean when I picked it up. Exceptional experience!"

"It was 10 days early"

"It was early! By 6 days!! I expected it to take so much longer!"

"Awesome work. Professional personnel. Done 5 days earlier than anticipated. GOD BLESS"

"... car. They ended up having to order parts 3 times and what should have taken 3 days took 10 days. It seems like I should have kept the car which was ..." Read more

"Was several days late."

Service Quality
Timeliness

Service Quality
Timeliness

"... insurance company a considerable amount of money. Repairs were excellent and customer service was phenomenal. Dont have enough good things to say about them, ..." Read more

"... kept me informed about everything was happening. The work performed was top class. The repair looked as good as a new car. I highly recommend this shop for any ..." Read more

"... the status updates and communication from Caliber. The work done was clearly of the highest quality and it was a pleasant surprise stepping into a clean ..." Read more

"... Collision has repaired auto body dingsscratches. They are TOP NOTCH in every aspect of their services- from unrivaled customer service to every aspect ..." Read more

"Courteous, professional. Damage was repaired beautifully. My car was sparkling clean when I picked it up. Exceptional experience!"

"It was 10 days early"

"It was early! By 6 days!! I expected it to take so much longer!"

"Awesome work. Professional personnel. Done 5 days earlier than anticipated. GOD BLESS"

"... car. They ended up having to order parts 3 times and what should have taken 3 days took 10 days. It seems like I should have kept the car which was ..." Read more

"Was several days late."

Teresa (Subaru owner) reviewed 8/7/26

It looked beautiful when it was done.

Roque (Dodge owner) reviewed 8/7/26

Hiedi (Toyota owner) reviewed 8/6/26

My ac line was disconnected and now is out of refrigerent

Karen (Subaru owner) reviewed 8/6/26

professional people and great job on the repairs

Jessica (Ford owner) reviewed 8/6/26

Fantastic service! Very happy with my repair. Thank you all. Definitely will recommend your business.

Mavis (Ford owner) reviewed 8/6/26

Great customer service. Company communicates well over different platforms so you get your updates even though you can't answer your phone which is very helpful. Fast and friendly service.

Janice (Honda owner) reviewed 8/5/26

Anya (Subaru owner) reviewed 8/3/26

Heather (Ford owner) reviewed 7/31/26

The experience was so much easier than I was expecting and my car is beautiful! Thank you!

Lisa (Toyota owner) reviewed 7/31/26

Everyone was kind, prompt and helpful. The work was outstanding and finished earlier that expected. 10/10!

James (Mercedes-Benz owner) reviewed 7/30/26

Vernon (Honda owner) reviewed 7/30/26

Just thanks

Great

Mark (Toyota owner) reviewed 7/30/26

Shane (Jeep owner) reviewed 7/29/26

Very happy with Caliber and the communication and the ease of taking care of everything

Daniela (Toyota owner) reviewed 7/27/26

Ernest (Subaru owner) reviewed 7/25/26

They always do a fantastic job

Connie (Chevrolet owner) reviewed 7/24/26

Excellent work and excellent service!

Bradley (Honda owner) reviewed 7/24/26

Anthony (GMC owner) reviewed 7/23/26

Eddy was my go to guy and he did a great job of keeping me informed. They were prompt in getting the work done and it looks like new. I have used Caliber before and they are very professional in everything they do. They worked closely with the insurance company.

Did a great job. On time, on budget. Great communication from the team with updates.

See earlier comment. My representative, Eddy was outstanding

Judith (Nissan owner) reviewed 7/22/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Wenatchee

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Wenatchee

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,166)

1,783 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -