Caliber - West Lafayette
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s rare to find someone who would want to be in a car crash. However working with Caliber makes being one a very smooth process. I was able to drop my car off with ease and pick it up within two weeks.
Customer Service - 5.0/5.0 -
Everything looks great. They also did a great job explaining what repairs were going to being taking place. After they were done their work marched that explanation.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent team. Excellent work. Enough said.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff are friendly and professional. They let me know the progress and updated information. Much better than the dealership that I used to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were efficient, professional and friendly.
Customer Service - 5.0/5.0 -
Very nice.
Likely to Recommend - 5.0/5.0 -
Everything was top-notch
Repair Quality - 5.0/5.0 -
Everyone was very polite here got our car fixed as quickly as they could. It looks wonderful. Couldn’t be happier.
Customer Service - 5.0/5.0 -
Everyone was very professional. They made sure we understood everything that needed to be done and we trusted everything they said.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I like the people but the quality of work leaves something to be desired.
Repair Quality - 2.0/5.0 -
Only because there is a drip from painting that needs to be fixed and one of the black moldings is not flush to the truck and needs to be repaired.
Customer Service - 4.5/5.0 -
Very nice, kept me informed and pointed out the drip.
Likely to Recommend - 5.0/5.0 -
Caliber Collision did a magnificent job repairing my car, but equally important, they did a superb job matching the white paint on my six year old vehicle. I couldn’t be more pleased. The staff I encountered was professional but also very personable and knowledgeable.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would recommend.
Repair Quality - 5.0/5.0 -
The car looked great when we picked it up! Everything that was purchased and/or repaired was explained in full detail.
Customer Service - 5.0/5.0 -
Same reply! Everyone was great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job, truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work ,
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job.
Customer Service - 5.0/5.0 -
The team at Caliber Collision in West Lafayette, headed by Pat, is knowledgeable, professional, accommodating and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my Hyundai Tucson repaired at Caliber Collision after a collision, and I had a very good experience with their team. The staff was professional, helpful, and kept me informed throughout the repair process. They explained the work clearly and made the whole experience much easier and less stressful. The repair work was done very well, and my Tucson looks great again. I also appreciated the attention to detail and the way the vehicle was handled throughout the process. Overall, I’m very satisfied with the service and would recommend Caliber Collision to anyone looking for professional and reliable collision repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt well looked after. A caring team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was carefully explained to me.
Customer Service - 5.0/5.0 -
All were friendly, helpful and respectful.